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Careers at Fulfill

There is nothing more fulfilling than working every day to end hunger and help our neighbors in need get back on their feet for good.

 

If you are interested in any of the career positions listed below, we would love to hear from you! Please send a cover letter and your resume to careers@fulfillnj.org and indicate in the subject line which position you are applying for.

There is nothing more fulfilling than working every day to end hunger and help our neighbors in need get back on their feet for good.

 

Currently, there are no openings at Fulfill. email for career updates and more!

careers@fulfillnj.org

Fulfill’s mission is to alleviate hunger and build food security in Monmouth & Ocean Counties and
to make sure that all people at all times have access to enough nutritious food to maintain an
active and healthy life. We are dedicated to building community awareness and creating an
efficient food distribution network to eliminate hunger. Our staff is committed to embodying the
values in all activities.
The Human Resources Generalist performs professional human resource work in the areas of
employee relations support, recruitment and selection, new employee orientation, records
management, employee training, workers compensation, and performance management. This
position will work under the supervision of the CEO. In this role, you will work closely with the
CEO and line management to assist with employee relations including corrective actions, manage
vendor relations with all HR-related vendors, perform benefits administration tasks to include
enrollment set up/terminations, claims resolution, change reporting, approving invoices for
payment, and communicating benefit information to employees as well as working with Finance
to conduct periodic audits of benefits as compared to enrollment in ADP. In addition, you will
coordinate Open Enrollment, administer leave of absence requests, FMLA documentation, and
work with insurance (including Worker’s Comp) carrier on short term and long-term disability
matters. You will support the CEO in maintaining Fulfill’s culture and commitment to DEIB, and
work with management to source and screen candidates for all open Fulfill positions.
Qualified candidates will have a minimum of 2 years of experience in an HR Generalist role, and
be open to working in both our Tom’s River and Neptune locations. Must have strong verbal
and written communication skills along with an understanding of HR best practices, ideally in
non-profit.
Qualified candidates should send a resume to jasond@creativeworkforce.com
Fulfill is an equal opportunity employer committed to diversity, equity, and inclusion. We
encourage qualified individuals from all backgrounds to apply for this position.

Fulfill’s mission is to alleviate hunger and build food security in Monmouth & Ocean Counties and to make sure that all people at all times have access to enough nutritious food to maintain an active and healthy life.  We are dedicated to building community awareness and creating an efficient food distribution network to eliminate hunger.  Our staff is committed to embodying the values in all activities.  

We are looking to fill a Warehouse Associate role in our Neptune, NJ location.  As a member of the Operations Team, the Warehouse Associate plays an important role in ensuring the highest level of inventory accuracy and the overall efficiency of the warehouse and the associated functions of the warehouse.  The Warehouse Associate is responsible for order fulfillment, receiving and other general warehouse duties as assigned.  In this role, you will fill inventory requests for our agency partners, and account for all products received.  You will inspect incoming products to ensure they match the order, that there is no damage, and that the delivery meets date and temperature requirements and pest/contamination in accordance with Feeding America and Fulfill.  In addition, you will work with the Operations Manager for accurate and timely completion of daily, weekly, monthly, quarterly and yearly reports.

Qualified candidates must have some warehouse experience, preferably in the Food Industry.    Must be able to read and write in English and at a level that is generally accepted as literate and possess basic math skills including adding, subtracting, multiplying and dividing. In addition, you must be willing to be certified on all power equipment and have the ability to operate material handling equipment such as dollies and pallet jacks, forklifts, etc..

Our warehouse environment requires extensive walking, standing, bending, stooping, kneeling, pushing, pulling, lifting and carrying items weighing in excess of 70 pounds.  You will regularly be exposed to variable weather conditions from mild to extreme heat and cold, fumes, and air particles.  

Qualified candidates should send a resume to ginap@creativeworkforce.com 

Equal Opportunity Employer 

Job Title: CDL Driver

Department: Warehouse

Reports to: Operations Manager

Classification: Full-Time – CONTRACT (1 position available)

Date Update: December 1, 2020

About Fulfill:

Fulfill’s mission is to alleviate hunger and build food security in Monmouth & Ocean Counties and to make sure that all people at all times have access to enough nutritious food to maintain an active and healthy life.  Fulfill’s team is dedicated to building community awareness and creating an efficient food distribution network to eliminate hunger. Staff is committed to embodying the values in all activities. Relationships are based on collaboration and respect.  Resources are leveraged in a manner that is strategic and cost effective in order to achieve Fulfill’s mission and goals.

This position is primarily responsible for the timely, efficient and safe pick up and distribution of food and product to the member agencies and donors Fulfill serves.

ESSENTIAL DUTIES AND RESPONSIBILITIES

  • Responsible for the conscientious and safe operation of all warehouse vehicles, weighing and material handling equipment in order to avoid personal injury and damage to product, equipment or facility.
  • Follows established procedures and assigned routes for the timely and efficient pick up and delivery of goods; submits all receipts and vouchers for gas, oil, tolls, and other related expenses; accurately completes daily travel log.
  • According to operating procedures, maintains vehicle in clean, safe, and good condition at all times; completes Vehicle Checklists every morning to ensure fluids, mirrors, lights, tire pressure and overall vehicle is in good operating condition; reports problems or damage to manager immediately; cleans vehicle at the end of day; notifies warehouse supervisor of upcoming vehicle inspection, emissions test, insurance, registration and servicing requirements.
  • Follows established procedures safely and efficiently loads and unloads, accurately accounts for all products received or outgoing, and submits associated documentation including Bills of Lading, invoices and warehouse releases.
  • Maintains scale equipment in clean, secure, safe and overall good operating condition for weighing goods.  Weighs food and products to ensure accuracy of inventory, reporting, and proper food distribution charges are maintained.
  • Follows Fulfill’s procedures to avoid spoilage or contamination of food; checks condition of food, determines acceptability of food, secures all containers, accurately prepares or verifies labels reflecting donor name, date, description, weight and any other relevant data; accurately completes and submits documentation recording receipt of food; safely stores and/or delivers product as required; cleans and stores all food transporting equipment daily.
  • Actively recruits donors, identifies wholesale food distributors while on the road, provides distributor with Fulfill’s cards or brochures and report potential donors to warehouse supervisor to continuously expand the donor network.
  • Demonstrates professionalism and speaks respectfully when interacting with staff, volunteers, community, or agency representatives.

May perform Receiver/Handler duties as required

  • Inspects incoming product to ensure products for accuracy of Bill of Lading, container markings or damage, dates, temperature requirements and pest/contamination in accordance with Fulfill operations.
  • Accurately, efficiently and safely sorts, labels products and receiving labels and stored items on racks, shelves, bins or refrigerated rooms/freezers according to product type size, expiration date or product code.
  • Weighs and records items received from local donors, completes product documentation and stores as necessary.
  • Performs monthly inventory count, as instructed, by physically counting and accurately recording product quantity and type, notifying warehouse supervisor of discrepancies or problems.
  • Maintains a clean, orderly and safe work area at all times including warehouse, grounds, bins and equipment; cleans up spills immediately; keeps walk areas and exits clear; locks and secures equipment and facility as required; notifies manager of problems or needed repairs immediately.
  • Completes and maintains logs for refrigeration/freezer temperature control, quality control, pest control, incoming freight, cleaning, repair and trash.
  • Works with, and may oversee work of volunteers, to complete order processing and customer service, requiring ability to communicate clearly and effectively in explaining procedures or following up with volunteers.
  • May perform other duties as assigned.

QUALIFICATIONS

  • High school degree or equivalent required
  • Able to read and interpret documents, forms, procedures
  • Able to write routine reports, complete forms/logs
  • Possesses basic math skills including addition, subtracting, multiplying and dividing.
  • 2 years related experience
  • Valid NJ driving license and good driving record are required
  • CDL class B license or higher is required
  • Ability to operate material handling, forklift, reach machine, pallet jacks, and scale equipment.  
  • Safety and sound operation of vehicle is essential
  • Follows all Fulfill procedures; demonstrates a commitment to the values, mission and professional integrity.  

WORK ENVIRONMENT

  • Warehouse environment
  • Extensive driving, walking, standing, bending, stooping, kneeling, pushing, pulling, lifting and carrying items weighing in excess of 130 pounds
  • Drives trucks, operates forklift and other material handling equipment regularly exposed to outside weather conditions, fumes, air particles, cold and vibrations; regular contact with volunteers and agencies
  • Periodically works extended hours, nights, and weekends

Job Title: Delivery Driver

Department: Administration

Reports to: Chief Financial Officer

Classification: Non-Exempt – Part Time

Date Update: July 12, 2021

About Fulfill:

Fulfill’s mission is to alleviate hunger and build food security in Monmouth & Ocean Counties and to make sure that all people at all times have access to enough nutritious food to maintain an active and healthy life.  Fulfill’s team is dedicated to building community awareness and creating an efficient food distribution network to eliminate hunger.  Staff is committed to embodying the values in all activities.  Relationships are based on collaboration and respect.  Resources are leveraged in a manner that is strategic and cost effective in order to achieve Fulfill’s mission and goals.

This position is primarily responsible for the timely, efficient and safe pick up and distribution of food and product to the clients Fulfill serves.

ESSENTIAL DUTIES AND RESPONSIBILITIES

  • Responsible for the conscientious and safe operation of all company vehicles.
  • Follows established procedures and assigned routes for the timely and efficient pick up and delivery of goods; submits all receipts and vouchers for gas, oil, tolls, and other related expenses; accurately completes daily travel log.
  • According to operating procedures, maintains vehicle in clean, safe, and good condition at all times; completes Vehicle Checklists every morning to ensure fluids, mirrors, lights, tire pressure and overall vehicle is in good operating condition; reports problems or damage to manager immediately; cleans vehicle at the end of day; notifies warehouse supervisor of upcoming vehicle inspection, emissions test, insurance, registration and servicing requirements.
  • Follows established procedures safely and efficiently loads and unloads, accurately accounts for all products received or outgoing, and submits associated documentation.
  • Follows Fulfill’s procedures to avoid spoilage or contamination of food; checks condition of food, determines acceptability of food, secures all containers, accurately prepares or verifies labels reflecting client name, date, description, weight and any other relevant data; accurately completes and submits documentation recording receipt of food; safely stores and/or delivers product as required; cleans and stores all food transporting equipment daily.
  • Demonstrates professionalism and speaks respectfully when interacting with staff, volunteers, community, or agency representatives.
  • May perform other duties as assigned.

QUALIFICATIONS

  • High school degree or equivalent required
  • Able to read and interpret documents, forms, procedures
  • Able to write routine reports, complete forms/logs
  • Possesses basic math skills including addition, subtracting, multiplying and dividing.
  • 2 years related experience
  • Valid NJ driving license and good driving record are required
  • Safety and sound operation of vehicle is essential
  • Follows all Fulfill procedures; demonstrates a commitment to the values, mission and professional integrity.  

WORK ENVIRONMENT

  • Warehouse environment
  • Extensive driving, walking, standing, bending, stooping, kneeling, pushing, pulling, lifting and carrying items weighing up to 25 pounds
  • Drives company vehicles and exposed to outside weather conditions, fumes, air particles, cold and vibrations; regular contact with volunteers and agencies

Job Title: Development and Database Assistant 

Classification: Full-time Exempt

Department: Development

Reports To: Development Director    

Prepared Date: July 2021

SUMMARY

Fulfill is a nonprofit organization whose mission is to alleviate hunger and build food security in Monmouth and Ocean Counties. Fulfill’s team is dedicated to building community awareness and creating an efficient network of services to eliminate hunger. We are committed to embodying Fulfill’s values in all activities and relationships are based on collaboration and respect.

Fulfill’s Development team builds community awareness of Fulfill’s work related to food insecurity, and raises funds from a variety of sources for Fulfill programs to alleviate hunger and build food security. This position provides critical database support and helps the Team in all aspects of Development to maximize revenue generation from a variety of sources to support program efforts.

ESSENTIAL DUTIES AND RESPONSIBILITIES

  • Receives spreadsheet and copies of mail received at Fulfill from Finance. Enters donor data to Raiser’s Edge system reconciling total amount received against Finance batch spreadsheet.  
  • Assists Development & Database Specialist in maintaining accurate records in database, including adding new donors, revising addresses, phone numbers and emails for existing donors, reviewing returned mail and making adjustments, merging or making donors inactive as needed.
  • Assists with reconciliation for major events such as Gala, Chop Hunger, Golf Event, Etc.
  • Manages order tracking and fulfillment of Holiday Ornaments.
  • Generates thank you letters through Raiser’s Edge on a timely basis and with accuracy. 
  • Supervises volunteer staff for stuffing thank you letters and special projects (e.g., saving 1K+ letters to donor records).
  • Prepares annual tax letters for monthly donors and as requested.
  • Completes matching gift forms from donors and confirms matching gifts in employer portals. Note matching gifts details in donor records.
  • Connects with donors via phone and email to process donations and answer questions about gifts and/or Fulfill programs.
  • Supports finance with searching records and documentation as needed
  • Assists with Fulfill events in various capacities.
  • Demonstrates a professional demeanor in all interactions with corporate, government, agencies representatives, volunteers, Board members and community.  
  • Maintains a good working knowledge of Fulfill policies and Development programs in order to provide accurate and appropriate support.
  • Answers phone inquiries, performs general clerical duties. Monitors letterhead and other supplies for mailings.
  • Works with Fulfill staff members on projects and provides back up support to other departments as needed and assigned.

QUALIFICATIONS

College Degree: BA/BS 

Preferred three years’ experience with database management and use of Raiser’s Edge or similar fundraising software system. 

Good communication, organization, and telephone skills are required. Detail oriented, able to handle multiple priorities and work independently under general supervision. Proficiency in MS Word, MS Office, particularly Excel, data entry and use of computers. Raiser’s Edge or similar fundraising software experience a must. Demonstrates a commitment to Fulfill’s values, mission and professional integrity.

WORK ENVIRONMENT

Work is value, goal and deadline driven; extensive computer and phone work, walking, standing, bending, stooping, kneeling, lifting and carrying items weighing in excess of 20 pounds; frequent contact with volunteers, committee and Board members, staff, donors, media/vendors and agencies; periodically works extended hours.

Job Title: Warehouse Associate

Department: Operations

Reports to: Operations Manager

Classification: Full-Time – CONTRACT

Date Update: December 1, 2020

About Fulfill:

Fulfill’s mission is to alleviate hunger and build food security in Monmouth & Ocean Counties and to make sure that all people at all times have access to enough nutritious food to maintain an active and healthy life.  Fulfill’s team is dedicated to building community awareness and creating an efficient food distribution network to eliminate hunger. Staff is committed to embodying the values in all activities. Relationships are based on collaboration and respect.  Resources are leveraged in a manner that is strategic and cost effective in order to achieve Fulfill’s mission and goals.

As a member of the Operation Team, the Warehouse Associate plays an important role in ensuring the highest level of inventory accuracy and the overall efficiency of the warehouse and the associated functions of the warehouse.  The Warehouse Associate is responsible for order fulfillment, receiving and other general warehouse duties as assigned. 

ESSENTIAL DUTIES AND RESPONSIBILITIES

  • According to established guidelines and the appropriate “pick” sheet, accurately and thoroughly fulfill inventory order requests.
  • Accurately accounts for all products received; completes receiving forms for inventory documentation
  • Inspects incoming product to ensure products for accuracy of Bill of Lading, container markings or damage, dates, temperature requirements and pest/contamination in accordance with Feeding America and Fulfill.
  • Accurately, efficiently and safely stores items on racks, shelves, bins or refrigerated rooms/freezers according to product type, size, and expiration date or product code.
  • Utilize conscientious and safe handling of all warehouse material handling equipment including pallet jacks, hand dollies and forklift in order to avoid personal injury to self, others and damage to product, equipment or facility.
  • Remain knowledgeable of current inventory and inventory levels.  Performs monthly inventory count, as instructed, by physically counting and accurately recording product quantity and type, notifying supervisor and/or manager immediately of discrepancies or problems.
  • Works with Operations Manager for accurate and timely completion of daily, weekly, monthly, quarterly and yearly reports.
  • Maintain a clean, orderly and safe work area at all times including warehouse, grounds, bins and equipment; cleans up spills immediately; keeps walk areas and exits clear; locks and secures equipment and facility as required; notifies supervisor of problems or needed repairs immediately. 
  • Works with and may oversee work of volunteers to complete order processing and customer service, requiring ability to communicate clearly and effectively in explaining procedures or following up with volunteers.
  • Demonstrates professionalism and speaks respectfully when interacting with staff, volunteers and the general public. 
  • Adheres to all AIB, Feeding America, DOH, DOA and OHSA standards.
  • May perform other duties as assigned.

QUALIFICATIONS

  • High School Diploma or GED required.  
  • Experience in a warehouse environment preferably in the food industry.
  • Ability to read and write in English and at a level that is generally accepted as literate. 
  • Possess basic math skills including adding, subtracting, multiplying and dividing.
  • Must be willing to be certified on all power equipment and have the ability to operate material handling equipment such as dollies and pallet jacks, forklifts, etc..
  • Microsoft Office (Excel, Word) preferred. 
  • High level of personal integrity and honesty.

WORK ENVIRONMENT

Warehouse environment: extensive walking, standing, bending, stooping, kneeling, pushing, pulling, lifting and carrying items weighing in excess of 70 pounds; operates material handling equipment; regularly exposed to variable weather conditions from mild to extreme heat and cold, fumes, air particles, contact with volunteers and customers; periodically works extended hours.

Title: Resource Connections Outreach Specialist

Department: Advocacy & Programs

Reports to: Resource Connections Team Supervisor

Status: Full time, exempt

Fulfill (formerly the FoodBank of Monmouth and Ocean Counties) is a nonprofit organization whose mission is to alleviate hunger and build food security in Monmouth and Ocean Counties. Fulfill’s team is dedicated to building community awareness and creating an efficient network of services to eliminate hunger. We are committed to embodying Fulfill’s values in all activities and relationships are based on collaboration and respect.

The Resource Connections Specialist assists low and middle income individuals with applications for the Supplemental Nutrition Assistance Program (SNAP) and affordable health insurance (Marketplace or GetCovered NJ), free tax preparation through the Volunteer Income Tax Assistance (VITA) program and other benefits or services at multiple outreach sites in the community. The percentage of time devoted to each service will vary depending on Fulfill’s priorities.

Qualifications:

  • High School degree required; college degree preferred.
  • Bi-Lingual in English and Spanish, French, Mandarin, Chinese or Portuguese preferred.
  • 3-5 years of experience related to counseling, customer service or social work.
  • Experience providing assistance to clients with SNAP, GetCovered NJ and/or VITA benefits.
  • Strong writing and communications skills.
  • Intermediate knowledge of Microsoft Office (Word, Excel, Power Point, Outlook).
  • Valid driver’s license and reliable transportation is required for work at other locations

The Resource Connections Outreach Specialist duties include the following:

Outreach

  • Participates in training and updates to learn about SNAP and other benefits as needed, obtaining any certifications if required.
  • Travels to multiple sites in the community to provide assistance to clients with SNAP and other benefits,
  • Submits applications for SNAP and other benefits through the One-App or other application processes as available,
  • Assists clients with health insurance, resolving issues and submitting applications for the Marketplace or NJ FamilyCare.
  • Ensures client has all necessary documents for tax preparation and prepares tax returns, if involved with the VITA program.
  • Refers clients to other assistance they may be eligible for (utilities, WIC etc)
  • Provides information about SNAP and various benefits at community outreach events.
  • Advocates for client with social services or other agencies to ensure they receive the benefits they are eligible for, communicates and collaborates with other members of the Resource Connections Team.
  • Other duties related to the Resource Connections program as needed.

Quality & Compliance

  • Maintains confidentiality of client information among non-involved parties.
  • Ensures every client signs a release of information to input their data into Fulfill’s secure database or to follow up with local offices regarding applications when needed.
  • Maintains Fulfill’s secure database accurately to track services provided.
  • Follows up with the client regarding benefits received and enter outcomes into database.
  • Compiles, maintains and communicates timely reports for program stakeholders as required.

Community Relations

  • Assists in working with county and state food stamp offices, sharing relevant information and advocating on client’s behalf.
  • Maintains good relationships with staff and volunteers at outreach sites, and referral organizations.

Caseload Management

  • Acts as a resource to agencies and clients, providing links to resources and services.
  • Maintains consistent, professional contact with agencies; adheres to professional and ethical guidelines in all client interactions.

Miscellaneous

  • Provides back up support to other departments as needed.
  • Performs other assignments as required.

Fulfill’s mission is to alleviate hunger and build food security in Monmouth & Ocean Counties and
to make sure that all people at all times have access to enough nutritious food to maintain an
active and healthy life. We are dedicated to building community awareness and creating an
efficient food distribution network to eliminate hunger. Our staff is committed to embodying the
values in all activities.
The Human Resources Generalist performs professional human resource work in the areas of
employee relations support, recruitment and selection, new employee orientation, records
management, employee training, workers compensation, and performance management. This
position will work under the supervision of the CEO. In this role, you will work closely with the
CEO and line management to assist with employee relations including corrective actions, manage
vendor relations with all HR-related vendors, perform benefits administration tasks to include
enrollment set up/terminations, claims resolution, change reporting, approving invoices for
payment, and communicating benefit information to employees as well as working with Finance
to conduct periodic audits of benefits as compared to enrollment in ADP. In addition, you will
coordinate Open Enrollment, administer leave of absence requests, FMLA documentation, and
work with insurance (including Worker’s Comp) carrier on short term and long-term disability
matters. You will support the CEO in maintaining Fulfill’s culture and commitment to DEIB, and
work with management to source and screen candidates for all open Fulfill positions.
Qualified candidates will have a minimum of 2 years of experience in an HR Generalist role, and
be open to working in both our Tom’s River and Neptune locations. Must have strong verbal
and written communication skills along with an understanding of HR best practices, ideally in
non-profit.
Qualified candidates should send a resume to jasond@creativeworkforce.com
Fulfill is an equal opportunity employer committed to diversity, equity, and inclusion. We
encourage qualified individuals from all backgrounds to apply for this position.

Fulfill – Position Description

Title: Network Engagement Team (NET) Manager Department:  NET

Reports to:   VP of Community Impact Status:   Exempt, 40 hours/week

Location:      3300 Route 66, Neptune Hours:   M-F 8:00am – 4:30pm;               evenings, weekends as needed

Background:

Fulfill’s mission is to alleviate hunger and, build food security in Monmouth & Ocean Counties and make sure that all people at all times have access to enough nutritious food to maintain an active and healthy life.  We are dedicated to building community awareness and creating an efficient food distribution network to eliminate hunger.  Our staff is committed to embodying the values in all activities.

Fulfill is an equal opportunity employer committed to diversity, equity, and inclusion. We encourage qualified individuals from all backgrounds to apply for this position.

Fulfill’s response to hunger is only as strong as its network of food pantries, soup kitchens, and other food distribution programs. The Network Engagement Team (NET) Manager leads Fulfill’s execution of services to train, support, and build the capacity of this mighty network of nearly 300 agency partners serving neighbors facing hunger in communities across Monmouth and Ocean Counties. The position requires a collaborative, emotionally intelligent leader who bases decisions in data and stakeholder feedback. The NET Manager leads a team of three associates and one administrative assistant to execute this work.

Qualifications

  • Previous supervisory/management experience of at least 2 years
  • Background in nutrition, trauma-informed care, and experience with nonprofits or food banking a plus
  • Strong verbal and written communication and presentation skills; able to deliver constructive feedback to diverse stakeholders with tact and diplomacy
  • Prior experience applying program/performance data as the basis for programmatic decision-making; skilled in project management; experience with program development and/or evaluation a plus
  • Highly proficient in Microsoft Office/O365 applications
  • Intermediate knowledge of Ceres, Agency Express, and Oasis Insight; or strong prior database experience with the expectation of attaining proficiency in these systems within 90 days
  • Strong organizational and time management skills
  • Ability to take initiative, work in a team and with people from a variety of backgrounds
  • Valid driver’s license and reliable transportation is required for occasional work at other locations.

Job Duties

Network Relations

  • Maintains existing agency relationships, evaluates and develops new partnerships to ensure the equitable, need-based distribution of resources throughout Fulfill’s service area,
  • Ensures excellent customer service,
  • Provides training for the Fulfill agency network to build skills and ensure compliance with regulations for TEFAP, SFPP, CSFP, and general food distribution programs, as applicable and specified by Feeding America and the NJDA,
  • Ensures each partner agency is visited at least annually for performance monitoring, capacity building, on-site troubleshooting, and compliance remediation,
  • Supports Fulfill’s Agency Partner Advisory Committee (APAC),
  • Oversees all communications with member agencies through a monthly NET Newsletter, monthly member meetings, agency portal and other modes of communications,
  • Direct the recordkeeping and filing system of all member agencies and ensure all activity is appropriately documented.

Program Administration

  • Oversees Fulfill’s Mobile Pantry Program and Enabled Agency Program,
  • In partnership with the APAC, administers the Agency Capacity Building Grant Program, a quarterly grant-making process,
  • Participates in and ensures success of program audits by Feeding America or NJDA,
  • Establishes standard operating procedures for Fulfill programs, government programs and those related to member agencies and agency food distribution.

Planning and Reporting

  • Prepare annual workplan and budget; monitor departmental spending,
  • Ensures accuracy and timely submission of program reports to relevant agencies,
  • Researches or participates in the development of new programs to meet the changing food security needs of the community as such opportunities arise,
  • Administer agency and neighbor feedback surveys and focus groups, as needed.

Team Leadership and Collaboration

  • Provides leadership and performs supervisory responsibilities for the Network Engagement Team including staffing, training employees; planning, assigning, and directing work; professional development and performance management of employees; addressing employee relations issues and resolving problems,
  • Collaborates cross-functionally with Operations and Culinary teams to ensure alignment of food supply with network needs,
  • Collaborates with internal and external programs, as needed,
  • Other duties as assigned.

Fulfill’s mission is to alleviate hunger and build food security in Monmouth & Ocean Counties and to make sure that all people at all times have access to enough nutritious food to maintain an active and healthy life.  We are dedicated to building community awareness and creating an efficient food distribution network to eliminate hunger.  Our staff is committed to embodying the values in all activities.

Fulfill is an equal opportunity employer committed to diversity, equity, and inclusion. We encourage qualified individuals from all backgrounds to apply for this position.

The purpose of the Part-Time Logistics Administrator role is to assist the Warehouse Operations team with general administrative tasks.  In this role, you will accept and receive product (USDA, Donation, purchased), inspect and receive incoming products ensuring accuracy of Bill of Lading, container markings, damage, dates, temperature requirements and pest/contamination in accordance with Feeding America and Fulfill policies, accurately account for all products received; complete receiving forms for inventory documentation, receive USDA shipments using correct commodity codes in accordance with TEFAP guidelines and fill out receiving log for inbound loads received at Fulfill.  In addition, you will create and update Item Cards and Donor Cards in CERES and keeps logs of all new Item Cards or Donor Cards created to be validated by Logistics Supervisor daily as well as create identifying labels to mark inventory and assist with other activities, as needed.    

Qualified candidates will have experience in a warehouse environment, preferably in the food industry.  Must have basic knowledge in Ceres software within 30 days of employment continuing towards proficiency of job scope within 90 days. Ability to read and write English at a level that is generally accepted as literate is a must in addition to basic math skills including adding, subtracting, multiplying, and dividing.  Must have basic computer skills, including Microsoft Office.  Note: This is a part-time position. Schedule is Monday-Wednesday from 8:00am-4:30pm.

Warehouse environment includes walking, standing, bending, stooping, kneeling in varying temperatures ranging from mild to extreme. Ability to push/pull/lift up to 50 lbs. Possible exposure to variable weather conditions including exposure to heat and cold, fumes and air particles. May interact with volunteers, programs, and customers. Periodically works extended hours.   

Qualified candidates should send a resume to jasond@creativeworkforce.com

Fulfill’s mission is to alleviate hunger and build food security in Monmouth & Ocean Counties and to make sure that all people at all times have access to enough nutritious food to maintain an active and healthy life.  We are dedicated to building community awareness and creating an efficient food distribution network to eliminate hunger.  Our staff is committed to embodying our values in all activities.  Fulfill is an equal opportunity employer committed to diversity, equity, and inclusion. We encourage qualified individuals from all backgrounds to apply for this position.

Located in our Neptune, NJ location, the Finance operation at Fulfill is a small team, and this position requires an organized and analytical team player to be engaged in a range of financial activities. The primary responsibility of the Staff Accountant will be assisting the Controller with managing Accounts Payable. Other responsibilities may include day-to-day accounting activities and account reconciliations as described below. The successful candidate will have operational experience and a proven track record of proactive problem-solving.

In this role, you will insure accounts payable, expense reports, and disbursements comply with operating procedures and internal controls, communicate procedures to staff members for compliance, analyze bills upon receipt, record vendor bills in Ceres (accounting system), prepare checks for signature upon receipt of appropriate documentation and prepare mailing of signed checks to vendors.  In addition, you will prepare, process and record ACH payments, manage vendor records by reconciling monthly statements as appropriate and administer petty cash/gift cards, ensuring expense documentation is correct and complete, and reconcile and replenish account as needed.

Qualified candidates will have a minimum of 5 years of experience, preferably in nonprofit accounting. Demonstrated knowledge of accounts payable, accounting procedures and principles and experience with general ledger functions and the month-end/year-end close are a must.  Strong proficiency in Office 365 products (particularly Excel, MS Teams, and MS Word) is essential.  Experience with pivot tables and vlookup , Food Bank operations and/or CERES 4.5 Software is a plus.

Qualified candidates should send a resume to jasond@creativeworkforce.com

Job Title: Vice President of Development & External Relations

Department: Development

Reports to: President & CEO

Classification: Full-time, Exempt

Date Update: February 2024

About Fulfill:

Fulfill accelerates food security throughout Monmouth & Ocean Counties by leading a collaborative movement that connects people to food and related resources while also addressing systemic barriers to self-sufficiency and well-being.

Fulfill is part of local, state, and national alliances committed to advancing food security for everyone.  Food insecurity is part of larger systemic issues that require comprehensive, multi-level approaches. On the ground level, Fulfill collaborates with and supports a network of approximately 300 community-based organizations throughout Ocean and Monmouth Counties to distribute food and connect people to related services.  On a systemic level, Fulfill works collaboratively with others to develop a comprehensive, systemic response to food insecurity targeted to addressing its root causes of poverty and social injustice.

Fulfill has an employee base of over 50 employees. Our headquarters is in Neptune (where this position is based), with a satellite branch (The B.E.A.T. Center) in Toms River.

Job Summary

Fulfill seeks a dynamic relationship builder for our Vice President of Development & External Relations. Reporting to the President & CEO, this position is a key member of our senior management team and an active participant in making strategic decisions affecting the organization. The VP of Development & External Relations provides leadership, strategic direction, and management for all of Fulfill’s fundraising, public awareness, and branding efforts, including special events, community relations, and direct mail. In partnership with the President & CEO, the VP creates fundraising strategies that increase the organization’s support from a variety of sources, including major gifts, federal and state grants, special events, corporate and foundation support, and third-party events. The successful candidate will help identify and cultivate new relationships to build visibility, impact, and financial resources for Fulfill’s mission. It is expected the VP of Development & External Relations will systematically and effectively strengthen Fulfill’s overall fundraising capacity, successively increasing the amount Fulfill raises in future years.

Job Responsibilities Strategy and Planning

  • Partners with the President & CEO to devise and formulate fundraising plans that support the operational and growth plans of the organization. The organization is about to embark upon a capital campaign in support of an ambitious new strategic plan.

Builds fundraising culture and fundraising capacity of the Board, including working with the Resource Development and Events Committees of the Board of Trustees to develop and implement strategies to meet aggressive fundraising goals.

  • Effectively defines and communicates ways to integrate development activities into the pursuit of four strategic goals: 1) sustainable revenue; 2) a culture that attracts and develops top, diverse talent; 3) a strong, resilient pantry network; and 4) a collective impact approach to addressing food insecurity.
  • Actively collaborates with the senior management team in short- and long-term work- planning and budgeting in fulfilling the overall organizational mission.
  • Supports the President & CEO in external communication/brand positioning strategies; engages and supports the Marketing Subcommittee of the Board of Trustees in executing those strategies.
  • Develops budgets, calendars, action plans, materials, procedures and reports for Development to enhance effectiveness and maximize revenue.

Fundraising:

  • Leads and manages all fundraising strategies and activities for donor cultivation, solicitation, special events, direct mail, and print materials.
  • Maintains a proactive, creative leadership role in the identification, cultivation, and solicitation of key donors, both individual and corporate, and oversees the donor recognition program.
  • Supports and partners with the President & CEO and the Board of Trustees on all major fundraising initiatives.
  • Attends Feeding America (FA) conferences, meetings and participates in FA fundraising and cause marketing calls. Reports to Fulfill’s President & CEO on all FA initiatives with recommendations for participation.
  • Collaborates with local, statewide, regional and national hunger relief organizations.
  • Develops procedures for third party fundraisers.

Management and Supervision

  • Build and grow the Development Department to support the goals, strategies and desired outcomes of the strategic plan.
  • Hires, trains, and motivates a diverse and competent development staff committed to the mission and values of Fulfill. Coaches and develops staff to maximize performance, completes performance reviews and makes recommendations to the President & CEO affecting salary and employment decisions.
  • Manages the Development Department to ensure that the appropriate staffing, systems, policies and procedures are in place to support fundraising goals in a fiscally sound manner.
  • Supervises staff and/or consultants to manage the brand, message, and image of Fulfill.
  • Leads, supervises, and supports the department with diversity, equity, and inclusion as core values.

Community Relations

  • Serves as a key spokesperson and advocate for Fulfill’s mission and programs in the community.
  • Represents Fulfill to community partners, organizations, chambers, government officials, and other prominent community leaders.
  • Oversees a robust volunteer engagement program; works to integrate volunteerism into donor relations, and giving into volunteer relations.

Qualifications

  • At least 5 years progressive experience in nonprofit fundraising environment.
  • A minimum of 3 years supervisory experience is required for this position.
  • A proven track record of success and progressive accomplishments in fundraising using a moves management approach, with experience in all, or most, areas of development. Capital campaign experience preferred.
  • Demonstrated experience in managing people and budgets.
  • The organizational, time management and people skills necessary to succeed with multiple people engaged in the fundraising process.
  • Technologically savvy.
  • Demonstrated ability to identify, cultivate relationships with and secure major gifts from new donors.
  • Excellent writing and verbal communications skills.
  • Availability to attend all major fundraising events and all Board Meetings.
  • Reliable transportation and valid driver’s license required.

Personal Qualities:

  • A strategist who is adept at planning, prioritizing, multi-tasking, organizing and following through while remaining highly energetic and focused.
  • A team builder with strong skills in management and leadership. High emotional intelligence.
  • Dynamic, sociable, and positive when engaging with donors, volunteers, and staff.
  • Energetic and willing to work hands-on in developing and executing a variety of fundraising activities.
  • Committed to Fulfill’s mission and programs.
  • Highly entrepreneurial, resourceful and flexible.
  • Straightforward, self-motivated, and diplomatic, sharing information readily, listening as well as giving advice and respecting the abilities of others.
  • High level of personal integrity, honesty, and confidentiality.

Salary and Benefits

The salary for this position is in the range of $130,000 – $170,000 commensurate with experience. Excellent benefits. Fulfill is an equal opportunity employer and encourages qualified individuals of all backgrounds to apply for this position.

Work Environment

Work is value, goal and deadline-oriented; some travel, driving, walking, standing, bending, lifting and carrying items weighing in excess of 20 pounds; computer work; some extended hours. This position works in an office environment but also requires approximately 60% local travel and will include occasional weekend and evening responsibilities.

Fulfill’s mission is to alleviate hunger and build food security in Monmouth & Ocean Counties and to make sure that all people at all times have access to enough nutritious food to maintain an active and healthy life.  We are dedicated to building community awareness and creating an efficient food distribution network to eliminate hunger.  Our staff is committed to embodying the values in all activities.  

We are looking to fill a Warehouse Associate role in our Neptune, NJ location.  As a member of the Operations Team, the Warehouse Associate plays an important role in ensuring the highest level of inventory accuracy and the overall efficiency of the warehouse and the associated functions of the warehouse.  The Warehouse Associate is responsible for order fulfillment, receiving and other general warehouse duties as assigned.  In this role, you will fill inventory requests for our agency partners, and account for all products received.  You will inspect incoming products to ensure they match the order, that there is no damage, and that the delivery meets date and temperature requirements and pest/contamination in accordance with Feeding America and Fulfill.  In addition, you will work with the Operations Manager for accurate and timely completion of daily, weekly, monthly, quarterly and yearly reports.

Qualified candidates must have some warehouse experience, preferably in the Food Industry.    Must be able to read and write in English and at a level that is generally accepted as literate and possess basic math skills including adding, subtracting, multiplying and dividing. In addition, you must be willing to be certified on all power equipment and have the ability to operate material handling equipment such as dollies and pallet jacks, forklifts, etc..

Our warehouse environment requires extensive walking, standing, bending, stooping, kneeling, pushing, pulling, lifting and carrying items weighing in excess of 70 pounds.  You will regularly be exposed to variable weather conditions from mild to extreme heat and cold, fumes, and air particles.  

Qualified candidates should send a resume to ginap@creativeworkforce.com 

Equal Opportunity Employer 

Job Title: CDL Driver

Department: Warehouse

Reports to: Operations Manager

Classification: Full-Time – CONTRACT (1 position available)

Date Update: December 1, 2020

About Fulfill:

Fulfill’s mission is to alleviate hunger and build food security in Monmouth & Ocean Counties and to make sure that all people at all times have access to enough nutritious food to maintain an active and healthy life.  Fulfill’s team is dedicated to building community awareness and creating an efficient food distribution network to eliminate hunger. Staff is committed to embodying the values in all activities. Relationships are based on collaboration and respect.  Resources are leveraged in a manner that is strategic and cost effective in order to achieve Fulfill’s mission and goals.

This position is primarily responsible for the timely, efficient and safe pick up and distribution of food and product to the member agencies and donors Fulfill serves.

ESSENTIAL DUTIES AND RESPONSIBILITIES

  • Responsible for the conscientious and safe operation of all warehouse vehicles, weighing and material handling equipment in order to avoid personal injury and damage to product, equipment or facility.
  • Follows established procedures and assigned routes for the timely and efficient pick up and delivery of goods; submits all receipts and vouchers for gas, oil, tolls, and other related expenses; accurately completes daily travel log.
  • According to operating procedures, maintains vehicle in clean, safe, and good condition at all times; completes Vehicle Checklists every morning to ensure fluids, mirrors, lights, tire pressure and overall vehicle is in good operating condition; reports problems or damage to manager immediately; cleans vehicle at the end of day; notifies warehouse supervisor of upcoming vehicle inspection, emissions test, insurance, registration and servicing requirements.
  • Follows established procedures safely and efficiently loads and unloads, accurately accounts for all products received or outgoing, and submits associated documentation including Bills of Lading, invoices and warehouse releases.
  • Maintains scale equipment in clean, secure, safe and overall good operating condition for weighing goods.  Weighs food and products to ensure accuracy of inventory, reporting, and proper food distribution charges are maintained.
  • Follows Fulfill’s procedures to avoid spoilage or contamination of food; checks condition of food, determines acceptability of food, secures all containers, accurately prepares or verifies labels reflecting donor name, date, description, weight and any other relevant data; accurately completes and submits documentation recording receipt of food; safely stores and/or delivers product as required; cleans and stores all food transporting equipment daily.
  • Actively recruits donors, identifies wholesale food distributors while on the road, provides distributor with Fulfill’s cards or brochures and report potential donors to warehouse supervisor to continuously expand the donor network.
  • Demonstrates professionalism and speaks respectfully when interacting with staff, volunteers, community, or agency representatives.

May perform Receiver/Handler duties as required

  • Inspects incoming product to ensure products for accuracy of Bill of Lading, container markings or damage, dates, temperature requirements and pest/contamination in accordance with Fulfill operations.
  • Accurately, efficiently and safely sorts, labels products and receiving labels and stored items on racks, shelves, bins or refrigerated rooms/freezers according to product type size, expiration date or product code.
  • Weighs and records items received from local donors, completes product documentation and stores as necessary.
  • Performs monthly inventory count, as instructed, by physically counting and accurately recording product quantity and type, notifying warehouse supervisor of discrepancies or problems.
  • Maintains a clean, orderly and safe work area at all times including warehouse, grounds, bins and equipment; cleans up spills immediately; keeps walk areas and exits clear; locks and secures equipment and facility as required; notifies manager of problems or needed repairs immediately.
  • Completes and maintains logs for refrigeration/freezer temperature control, quality control, pest control, incoming freight, cleaning, repair and trash.
  • Works with, and may oversee work of volunteers, to complete order processing and customer service, requiring ability to communicate clearly and effectively in explaining procedures or following up with volunteers.
  • May perform other duties as assigned.

QUALIFICATIONS

  • High school degree or equivalent required
  • Able to read and interpret documents, forms, procedures
  • Able to write routine reports, complete forms/logs
  • Possesses basic math skills including addition, subtracting, multiplying and dividing.
  • 2 years related experience
  • Valid NJ driving license and good driving record are required
  • CDL class B license or higher is required
  • Ability to operate material handling, forklift, reach machine, pallet jacks, and scale equipment.  
  • Safety and sound operation of vehicle is essential
  • Follows all Fulfill procedures; demonstrates a commitment to the values, mission and professional integrity.  

WORK ENVIRONMENT

  • Warehouse environment
  • Extensive driving, walking, standing, bending, stooping, kneeling, pushing, pulling, lifting and carrying items weighing in excess of 130 pounds
  • Drives trucks, operates forklift and other material handling equipment regularly exposed to outside weather conditions, fumes, air particles, cold and vibrations; regular contact with volunteers and agencies
  • Periodically works extended hours, nights, and weekends

Job Title: Delivery Driver

Department: Administration

Reports to: Chief Financial Officer

Classification: Non-Exempt – Part Time

Date Update: July 12, 2021

About Fulfill:

Fulfill’s mission is to alleviate hunger and build food security in Monmouth & Ocean Counties and to make sure that all people at all times have access to enough nutritious food to maintain an active and healthy life.  Fulfill’s team is dedicated to building community awareness and creating an efficient food distribution network to eliminate hunger.  Staff is committed to embodying the values in all activities.  Relationships are based on collaboration and respect.  Resources are leveraged in a manner that is strategic and cost effective in order to achieve Fulfill’s mission and goals.

This position is primarily responsible for the timely, efficient and safe pick up and distribution of food and product to the clients Fulfill serves.

ESSENTIAL DUTIES AND RESPONSIBILITIES

  • Responsible for the conscientious and safe operation of all company vehicles.
  • Follows established procedures and assigned routes for the timely and efficient pick up and delivery of goods; submits all receipts and vouchers for gas, oil, tolls, and other related expenses; accurately completes daily travel log.
  • According to operating procedures, maintains vehicle in clean, safe, and good condition at all times; completes Vehicle Checklists every morning to ensure fluids, mirrors, lights, tire pressure and overall vehicle is in good operating condition; reports problems or damage to manager immediately; cleans vehicle at the end of day; notifies warehouse supervisor of upcoming vehicle inspection, emissions test, insurance, registration and servicing requirements.
  • Follows established procedures safely and efficiently loads and unloads, accurately accounts for all products received or outgoing, and submits associated documentation.
  • Follows Fulfill’s procedures to avoid spoilage or contamination of food; checks condition of food, determines acceptability of food, secures all containers, accurately prepares or verifies labels reflecting client name, date, description, weight and any other relevant data; accurately completes and submits documentation recording receipt of food; safely stores and/or delivers product as required; cleans and stores all food transporting equipment daily.
  • Demonstrates professionalism and speaks respectfully when interacting with staff, volunteers, community, or agency representatives.
  • May perform other duties as assigned.

QUALIFICATIONS

  • High school degree or equivalent required
  • Able to read and interpret documents, forms, procedures
  • Able to write routine reports, complete forms/logs
  • Possesses basic math skills including addition, subtracting, multiplying and dividing.
  • 2 years related experience
  • Valid NJ driving license and good driving record are required
  • Safety and sound operation of vehicle is essential
  • Follows all Fulfill procedures; demonstrates a commitment to the values, mission and professional integrity.  

WORK ENVIRONMENT

  • Warehouse environment
  • Extensive driving, walking, standing, bending, stooping, kneeling, pushing, pulling, lifting and carrying items weighing up to 25 pounds
  • Drives company vehicles and exposed to outside weather conditions, fumes, air particles, cold and vibrations; regular contact with volunteers and agencies

Job Title: Development and Database Assistant 

Classification: Full-time Exempt

Department: Development

Reports To: Development Director    

Prepared Date: July 2021

SUMMARY

Fulfill is a nonprofit organization whose mission is to alleviate hunger and build food security in Monmouth and Ocean Counties. Fulfill’s team is dedicated to building community awareness and creating an efficient network of services to eliminate hunger. We are committed to embodying Fulfill’s values in all activities and relationships are based on collaboration and respect.

Fulfill’s Development team builds community awareness of Fulfill’s work related to food insecurity, and raises funds from a variety of sources for Fulfill programs to alleviate hunger and build food security. This position provides critical database support and helps the Team in all aspects of Development to maximize revenue generation from a variety of sources to support program efforts.

ESSENTIAL DUTIES AND RESPONSIBILITIES

  • Receives spreadsheet and copies of mail received at Fulfill from Finance. Enters donor data to Raiser’s Edge system reconciling total amount received against Finance batch spreadsheet.  
  • Assists Development & Database Specialist in maintaining accurate records in database, including adding new donors, revising addresses, phone numbers and emails for existing donors, reviewing returned mail and making adjustments, merging or making donors inactive as needed.
  • Assists with reconciliation for major events such as Gala, Chop Hunger, Golf Event, Etc.
  • Manages order tracking and fulfillment of Holiday Ornaments.
  • Generates thank you letters through Raiser’s Edge on a timely basis and with accuracy. 
  • Supervises volunteer staff for stuffing thank you letters and special projects (e.g., saving 1K+ letters to donor records).
  • Prepares annual tax letters for monthly donors and as requested.
  • Completes matching gift forms from donors and confirms matching gifts in employer portals. Note matching gifts details in donor records.
  • Connects with donors via phone and email to process donations and answer questions about gifts and/or Fulfill programs.
  • Supports finance with searching records and documentation as needed
  • Assists with Fulfill events in various capacities.
  • Demonstrates a professional demeanor in all interactions with corporate, government, agencies representatives, volunteers, Board members and community.  
  • Maintains a good working knowledge of Fulfill policies and Development programs in order to provide accurate and appropriate support.
  • Answers phone inquiries, performs general clerical duties. Monitors letterhead and other supplies for mailings.
  • Works with Fulfill staff members on projects and provides back up support to other departments as needed and assigned.

QUALIFICATIONS

College Degree: BA/BS 

Preferred three years’ experience with database management and use of Raiser’s Edge or similar fundraising software system. 

Good communication, organization, and telephone skills are required. Detail oriented, able to handle multiple priorities and work independently under general supervision. Proficiency in MS Word, MS Office, particularly Excel, data entry and use of computers. Raiser’s Edge or similar fundraising software experience a must. Demonstrates a commitment to Fulfill’s values, mission and professional integrity.

WORK ENVIRONMENT

Work is value, goal and deadline driven; extensive computer and phone work, walking, standing, bending, stooping, kneeling, lifting and carrying items weighing in excess of 20 pounds; frequent contact with volunteers, committee and Board members, staff, donors, media/vendors and agencies; periodically works extended hours.

Job Title: Warehouse Associate

Department: Operations

Reports to: Operations Manager

Classification: Full-Time – CONTRACT

Date Update: December 1, 2020

About Fulfill:

Fulfill’s mission is to alleviate hunger and build food security in Monmouth & Ocean Counties and to make sure that all people at all times have access to enough nutritious food to maintain an active and healthy life.  Fulfill’s team is dedicated to building community awareness and creating an efficient food distribution network to eliminate hunger. Staff is committed to embodying the values in all activities. Relationships are based on collaboration and respect.  Resources are leveraged in a manner that is strategic and cost effective in order to achieve Fulfill’s mission and goals.

As a member of the Operation Team, the Warehouse Associate plays an important role in ensuring the highest level of inventory accuracy and the overall efficiency of the warehouse and the associated functions of the warehouse.  The Warehouse Associate is responsible for order fulfillment, receiving and other general warehouse duties as assigned. 

ESSENTIAL DUTIES AND RESPONSIBILITIES

  • According to established guidelines and the appropriate “pick” sheet, accurately and thoroughly fulfill inventory order requests.
  • Accurately accounts for all products received; completes receiving forms for inventory documentation
  • Inspects incoming product to ensure products for accuracy of Bill of Lading, container markings or damage, dates, temperature requirements and pest/contamination in accordance with Feeding America and Fulfill.
  • Accurately, efficiently and safely stores items on racks, shelves, bins or refrigerated rooms/freezers according to product type, size, and expiration date or product code.
  • Utilize conscientious and safe handling of all warehouse material handling equipment including pallet jacks, hand dollies and forklift in order to avoid personal injury to self, others and damage to product, equipment or facility.
  • Remain knowledgeable of current inventory and inventory levels.  Performs monthly inventory count, as instructed, by physically counting and accurately recording product quantity and type, notifying supervisor and/or manager immediately of discrepancies or problems.
  • Works with Operations Manager for accurate and timely completion of daily, weekly, monthly, quarterly and yearly reports.
  • Maintain a clean, orderly and safe work area at all times including warehouse, grounds, bins and equipment; cleans up spills immediately; keeps walk areas and exits clear; locks and secures equipment and facility as required; notifies supervisor of problems or needed repairs immediately. 
  • Works with and may oversee work of volunteers to complete order processing and customer service, requiring ability to communicate clearly and effectively in explaining procedures or following up with volunteers.
  • Demonstrates professionalism and speaks respectfully when interacting with staff, volunteers and the general public. 
  • Adheres to all AIB, Feeding America, DOH, DOA and OHSA standards.
  • May perform other duties as assigned.

QUALIFICATIONS

  • High School Diploma or GED required.  
  • Experience in a warehouse environment preferably in the food industry.
  • Ability to read and write in English and at a level that is generally accepted as literate. 
  • Possess basic math skills including adding, subtracting, multiplying and dividing.
  • Must be willing to be certified on all power equipment and have the ability to operate material handling equipment such as dollies and pallet jacks, forklifts, etc..
  • Microsoft Office (Excel, Word) preferred. 
  • High level of personal integrity and honesty.

WORK ENVIRONMENT

Warehouse environment: extensive walking, standing, bending, stooping, kneeling, pushing, pulling, lifting and carrying items weighing in excess of 70 pounds; operates material handling equipment; regularly exposed to variable weather conditions from mild to extreme heat and cold, fumes, air particles, contact with volunteers and customers; periodically works extended hours.

Title: Resource Connections Outreach Specialist

Department: Advocacy & Programs

Reports to: Resource Connections Team Supervisor

Status: Full time, exempt

Fulfill (formerly the FoodBank of Monmouth and Ocean Counties) is a nonprofit organization whose mission is to alleviate hunger and build food security in Monmouth and Ocean Counties. Fulfill’s team is dedicated to building community awareness and creating an efficient network of services to eliminate hunger. We are committed to embodying Fulfill’s values in all activities and relationships are based on collaboration and respect.

The Resource Connections Specialist assists low and middle income individuals with applications for the Supplemental Nutrition Assistance Program (SNAP) and affordable health insurance (Marketplace or GetCovered NJ), free tax preparation through the Volunteer Income Tax Assistance (VITA) program and other benefits or services at multiple outreach sites in the community. The percentage of time devoted to each service will vary depending on Fulfill’s priorities.

Qualifications:

  • High School degree required; college degree preferred.
  • Bi-Lingual in English and Spanish, French, Mandarin, Chinese or Portuguese preferred.
  • 3-5 years of experience related to counseling, customer service or social work.
  • Experience providing assistance to clients with SNAP, GetCovered NJ and/or VITA benefits.
  • Strong writing and communications skills.
  • Intermediate knowledge of Microsoft Office (Word, Excel, Power Point, Outlook).
  • Valid driver’s license and reliable transportation is required for work at other locations

The Resource Connections Outreach Specialist duties include the following:

Outreach

  • Participates in training and updates to learn about SNAP and other benefits as needed, obtaining any certifications if required.
  • Travels to multiple sites in the community to provide assistance to clients with SNAP and other benefits,
  • Submits applications for SNAP and other benefits through the One-App or other application processes as available,
  • Assists clients with health insurance, resolving issues and submitting applications for the Marketplace or NJ FamilyCare.
  • Ensures client has all necessary documents for tax preparation and prepares tax returns, if involved with the VITA program.
  • Refers clients to other assistance they may be eligible for (utilities, WIC etc)
  • Provides information about SNAP and various benefits at community outreach events.
  • Advocates for client with social services or other agencies to ensure they receive the benefits they are eligible for, communicates and collaborates with other members of the Resource Connections Team.
  • Other duties related to the Resource Connections program as needed.

Quality & Compliance

  • Maintains confidentiality of client information among non-involved parties.
  • Ensures every client signs a release of information to input their data into Fulfill’s secure database or to follow up with local offices regarding applications when needed.
  • Maintains Fulfill’s secure database accurately to track services provided.
  • Follows up with the client regarding benefits received and enter outcomes into database.
  • Compiles, maintains and communicates timely reports for program stakeholders as required.

Community Relations

  • Assists in working with county and state food stamp offices, sharing relevant information and advocating on client’s behalf.
  • Maintains good relationships with staff and volunteers at outreach sites, and referral organizations.

Caseload Management

  • Acts as a resource to agencies and clients, providing links to resources and services.
  • Maintains consistent, professional contact with agencies; adheres to professional and ethical guidelines in all client interactions.

Miscellaneous

  • Provides back up support to other departments as needed.
  • Performs other assignments as required.

We don’t currently have any openings; please check back soon.

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