Careers at Fulfill

Job Title: CDL Driver
Department: Warehouse
Reports to: Operations Manager
Classification: Non-Exempt – Part Time
Date Update: August 26, 2019

About Fulfill:

Fulfill’s mission is to alleviate hunger and build food security in Monmouth & Ocean Counties and to make sure that all people at all times have access to enough nutritious food to maintain an active and healthy life.  Fulfill’s team is dedicated to building community awareness and creating an efficient food distribution network to eliminate hunger. Staff is committed to embodying the values in all activities. Relationships are based on collaboration and respect.  Resources are leveraged in a manner that is strategic and cost effective in order to achieve Fulfill’s mission and goals.

This position is primarily responsible for the timely, efficient and safe pick up and distribution of food and product to the member agencies and donors Fulfill serves.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Responsible for the conscientious and safe operation of all warehouse vehicles, weighing and material handling equipment in order to avoid personal injury and damage to product, equipment or facility.
• Follows established procedures and assigned routes for the timely and efficient pick up and delivery of goods; submits all receipts and vouchers for gas, oil, tolls, and other related expenses; accurately completes daily travel log.
• According to operating procedures, maintains vehicle in clean, safe, and good condition at all times; completes Vehicle Checklists every morning to ensure fluids, mirrors, lights, tire pressure and overall vehicle is in good operating condition; reports problems or damage to manager immediately; cleans vehicle at the end of day; notifies warehouse supervisor of upcoming vehicle inspection, emissions test, insurance, registration and servicing requirements.
• Follows established procedures safely and efficiently loads and unloads, accurately accounts for all products received or outgoing, and submits associated documentation including Bills of Lading, invoices and warehouse releases.
• Maintains scale equipment in clean, secure, safe and overall good operating condition for weighing goods.  Weighs food and products to ensure accuracy of inventory, reporting, and proper food distribution charges are maintained.
• Follows Fulfill’s procedures to avoid spoilage or contamination of food; checks condition of food, determines acceptability of food, secures all containers, accurately prepares or verifies labels reflecting donor name, date, description, weight and any other relevant data; accurately completes and submits documentation recording receipt of food; safely stores and/or delivers product as required; cleans and stores all food transporting equipment daily.
• Actively recruits donors, identifies wholesale food distributors while on the road, provides distributor with Fulfill’s cards or brochures and report potential donors to warehouse supervisor to continuously expand the donor network.
• Demonstrates professionalism and speaks respectfully when interacting with staff, volunteers, community, or agency representatives.

May perform Receiver/Handler duties as required

• Inspects incoming product to ensure products for accuracy of Bill of Lading, container markings or damage, dates, temperature requirements and pest/contamination in accordance with Fulfill operations.
• Accurately, efficiently and safely sorts, labels products and receiving labels and stored items on racks, shelves, bins or refrigerated rooms/freezers according to product type size, expiration date or product code.
• Weighs and records items received from local donors, completes product documentation and stores as necessary.
• Performs monthly inventory count, as instructed, by physically counting and accurately recording product quantity and type, notifying warehouse supervisor of discrepancies or problems.
• Maintains a clean, orderly and safe work area at all times including warehouse, grounds, bins and equipment; cleans up spills immediately; keeps walk areas and exits clear; locks and secures equipment and facility as required; notifies manager of problems or needed repairs immediately.
• Completes and maintains logs for refrigeration/freezer temperature control, quality control, pest control, incoming freight, cleaning, repair and trash.
• Works with, and may oversee work of volunteers, to complete order processing and customer service, requiring ability to communicate clearly and effectively in explaining procedures or following up with volunteers.
• May perform other duties as assigned.

QUALIFICATIONS

• High school degree or equivalent required
• Able to read and interpret documents, forms, procedures
• Able to write routine reports, complete forms/logs
• Possesses basic math skills including addition, subtracting, multiplying and dividing.
• 2 years related experience
• Valid NJ driving license and good driving record are required
• CDL class B license or higher is required
• Ability to operate material handling, forklift, reach machine, pallet jacks, and scale equipment.  
• Safety and sound operation of vehicle is essential
• Follows all Fulfill procedures; demonstrates a commitment to the values, mission and professional integrity.  

WORK ENVIRONMENT

• Warehouse environment
• Extensive driving, walking, standing, bending, stooping, kneeling, pushing, pulling, lifting and carrying items weighing in excess of 130 pounds
• Drives trucks, operates forklift and other material handling equipment regularly exposed to outside weather conditions, fumes, air particles, cold and vibrations; regular contact with volunteers and agencies
• Periodically works extended hours, nights, and weekends

Job Title: Community Engagement Specialist
Department: Development
Reports to: Director of Development
Classification: Exempt

SUMMARY:

The Fulfill team is dedicated to building community awareness and creating an efficient food distribution network to eliminate hunger in the community.  Team members are committed to embodying Fulfill’s values in all activities.  Relationships are based on collaboration and respect.  Resources are leveraged in a manner that is strategic and cost effective in order to achieve Fulfill’s mission and goals.

A dynamic, articulate individual is needed to enthusiastically engage public officials, community organizations, businesses, and associations to increase awareness and support of Fulfill’s mission through volunteer opportunities, food and fund drives, collaboration, and other community engagement opportunities.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

The Community Engagement Specialist:

• Manages the Volunteer program, including:
  • Leveraging volunteer opportunities to uncover potential donor opportunities
  • Utilizing a volunteer recruitment plan that identifies needs for Fulfill and partner agencies, strengthening the pipeline of volunteers with diversified skill sets
  • Managing group and individual volunteer relationships
  • Training and empowering all Fulfill departments to manage their own volunteers to broaden the engagement of both volunteers and staff
  • Training of volunteers to include regularly scheduled orientations at both Fulfill locations, encouraging the utilization of volunteer control through the Volunteer Information Center portal, working with Fulfill departments to coordinate specific trainings, as needed
  • Preparing regular reports to assess trends, document service, develop recruitment and retention strategies, and evaluate jobs and opportunities 
  • Developing and maintaining reward, recognition and incentive programs for volunteers
  • Collaborating with department managers and directors to identify additional volunteer opportunities
• Engages and cultivates corporate groups that volunteer and/or run food drives to identify additional donor opportunities – works in collaboration with Development to create strategies for further engagement;
• Builds strong relationships with public officials, community organizations, businesses, and associations
• Embraces and proficiently communicates the mission and vision of Fulfill 
• Identifies community forums for increasing awareness and strengthening loyalty
• Schedules and conducts tours, meetings, and seminars with key stakeholders, including public officials, community groups, businesses organizations, etc., coordinating and engaging Fulfill leadership, as necessary
• Manages the Food Drive program to include:
  • Developing, maintaining, and cultivating relationships with businesses, organizations, associations, schools, public officials, and individuals conducting food drives
  • Coordination of logistics planning in conjunction with the Operations team
  • Working in collaboration with the Network Engagement Team and Operations, coordinates all aspects of food drives and off-site volunteer packing projects
  • Recruits and recognizes food drive partners

• Engages with public officials
  • Develop working relationships with public officials serving Monmouth and Ocean Counties
  • Educate and increase awareness among public officials of Fulfill’s programs and needs
  • Network and represent Fulfill and the interests of those we serve at meetings, community events, and other forums where public officials are present 
  • Seek information and share knowledge of community needs , upcoming events, status of priorities and other information that affects organizational goals
  • Engage public officials in Fulfill initiatives and activities, including volunteerism and food drives

QUALIFICATIONS:

• • College degree
  • Skilled communicator with strong public speaking, presentation and writing skills
  • Strong organizational, planning and time-management skills
  • Excellent interpersonal skills, with demonstrated ability to work across departments and with diverse stakeholder groups
  • Highly motivated self-starter with the ability to coordinate multiple projects/tasks simultaneously
  • Ability to work both independently and in a collaborative team environment
  • At least 2-3 years of experience in volunteer recruitment and management and/or corporate or government relations
  • Fluency in Spanish and the ability to translate written work to Spanish preferred
  • Flexible work schedule to involve some nights and weekends
  • Advanced knowledge of Microsoft Office (Word, Excel, PowerPoint, Outlook). Volgistics volunteer software and Microsoft Publisher a plus
  • Valid driver’s license and reliable transportation is required for nights and weekend events

Job Title: Warehouse Associate
Department: Operations
Reports to: Operations Manager
Classification: Non-Exempt – Part Time
Date Update: August 26, 2019

About Fulfill:

Fulfill’s mission is to alleviate hunger and build food security in Monmouth & Ocean Counties and to make sure that all people at all times have access to enough nutritious food to maintain an active and healthy life.  Fulfill’s team is dedicated to building community awareness and creating an efficient food distribution network to eliminate hunger. Staff is committed to embodying the values in all activities. Relationships are based on collaboration and respect.  Resources are leveraged in a manner that is strategic and cost effective in order to achieve Fulfill’s mission and goals.

As a member of the Operation Team, the Warehouse Associate plays an important role in ensuring the highest level of inventory accuracy and the overall efficiency of the warehouse and the associated functions of the warehouse.  The Warehouse Associate is responsible for order fulfillment, receiving and other general warehouse duties as assigned. 

ESSENTIAL DUTIES AND RESPONSIBILITIES

• According to established guidelines and the appropriate “pick” sheet, accurately and thoroughly fulfill inventory order requests.
• Accurately accounts for all products received; completes receiving forms for inventory documentation
• Inspects incoming product to ensure products for accuracy of Bill of Lading, container markings or damage, dates, temperature requirements and pest/contamination in accordance with Feeding America and Fulfill.
• Accurately, efficiently and safely stores items on racks, shelves, bins or refrigerated rooms/freezers according to product type, size, and expiration date or product code.
• Utilize conscientious and safe handling of all warehouse material handling equipment including pallet jacks, hand dollies and forklift in order to avoid personal injury to self, others and damage to product, equipment or facility.
• Remain knowledgeable of current inventory and inventory levels.  Performs monthly inventory count, as instructed, by physically counting and accurately recording product quantity and type, notifying supervisor and/or manager immediately of discrepancies or problems.
• Works with Operations Manager for accurate and timely completion of daily, weekly, monthly, quarterly and yearly reports.
• Maintain a clean, orderly and safe work area at all times including warehouse, grounds, bins and equipment; cleans up spills immediately; keeps walk areas and exits clear; locks and secures equipment and facility as required; notifies supervisor of problems or needed repairs immediately. 
• Works with and may oversee work of volunteers to complete order processing and customer service, requiring ability to communicate clearly and effectively in explaining procedures or following up with volunteers.
• Demonstrates professionalism and speaks respectfully when interacting with staff, volunteers and the general public. 
• Adheres to all AIB, Feeding America, DOH, DOA and OHSA standards.
• May perform other duties as assigned.

QUALIFICATIONS

• High School Diploma or GED required.  
• Experience in a warehouse environment preferably in the food industry.
• Ability to read and write in English and at a level that is generally accepted as literate. 
• Possess basic math skills including adding, subtracting, multiplying and dividing.
• Must be willing to be certified on all power equipment and have the ability to operate material handling equipment such as dollies and pallet jacks, forklifts, etc..
• Microsoft Office (Excel, Word) preferred. 
• High level of personal integrity and honesty.

WORK ENVIRONMENT

Warehouse environment: extensive walking, standing, bending, stooping, kneeling, pushing, pulling, lifting and carrying items weighing in excess of 70 pounds; operates material handling equipment; regularly exposed to variable weather conditions from mild to extreme heat and cold, fumes, air particles, contact with volunteers and customers; periodically works extended hours.