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Careers at Fulfill

There is nothing more fulfilling than working every day to end hunger and help our neighbors in need get back on their feet for good.

 

If you are interested in any of the career positions listed below, we would love to hear from you! Please send a cover letter and your resume to careers@fulfillnj.org and indicate in the subject line which position you are applying for.

There is nothing more fulfilling than working every day to end hunger and help our neighbors in need get back on their feet for good.

 

Currently, there are no openings at Fulfill. email for career updates and more!

careers@fulfillnj.org

 

Job Title: Vice President of Finance and Administration
Department: Administration
Reports to: President and CEO
Classification: Full-time, Exempt
Date Updated: June 2022

Fulfill’s mission is to alleviate hunger and build food security in Monmouth & Ocean Counties and to make sure that all people at all times have access to enough nutritious food to maintain an active and healthy life. Fulfill has an employee base of over 50 employees.

Our headquarters is in Neptune, where this position is based, with a satellite branch (The B.E.A.T. Center) in Toms River.

Job Summary

Fulfill seeks an organized and analytical leader for our Vice President of Finance and Administration. Reporting to the President and CEO, this position is a key member of our senior management team and an active participant in making strategic decisions affecting the organization. The VP of Finance and Administration provides financial leadership and accountability in support of Fulfill’s mission, while also maintaining its financial well-being. The successful candidate will provide regular financial reporting and analysis to inform organizational decision-making, and will champion policies and procedures across the organization to mitigate risk and ensure responsible stewardship of funds.

This is an outstanding opportunity for a financial executive with operational experience and a proven track record of creative problem-solving and change management to join a mission- driven organization.

Job Responsibilities Strategy and Planning

  • In collaboration with the President & CEO and members of the senior managementteam, leads the interdepartmental development of operating, capital, grants anddevelopment budgets.
  • Develops the infrastructure and systems needed to support strategic initiatives.
  • Acts as the staff resource for the Finance, Investment and Audit Committees of theBoard of Trustees, effectively communicating and presenting critical financial matters tothe Board. Participates in board and committee meetings as requested.
  • Closely monitors the agency’s cash flow and prepares financial forecasts as needed.
  • Prepares and analyzes monthly financials as well as banking & investments, cash onhand & related data, and provides briefings to the agency’s President & CEO, Board of Trustees and other key stakeholders.

Financial Operations & Accountability

  • Oversees all financial operations (Accounting, Accounts Payable & Receivable, Payroll and Banking) of the organization; monitors the integrity of the general ledger and management systems to accurately report financial activity.
  • Ensures compliance with all regulatory and funding requirements, Generally Accepted Accounting Principles (GAAP), internal controls and Fulfill’s policies and procedures.
  • Develops, maintains and improves policies and procedures relating to financial activities of the organization.
  • Coordinates the preparation and filing of the agency’s audited financials and federal Form 990 in a timely manner.
  • Works closely with the Operations department on inventory management and controls.
  • Works closely with the VP of Development and External Relations on all fundraisingactivities.
  • Serves as the agency’s primary representative on all financial matters with funders,investors, auditors and the banking community.
  • Represents the agency at public events and meetings at the request of the President &CEO.
  • Responsible for reviewing financial statements with the Finance Committee of the Boardon a regular basis.
  • Engages Finance Committee to prepare and maintain short-, medium-, and long-termforecasts.Technology• Works with outsourced IT services to manage all IT functions.
    • Manages equipment leases, including for copy machines and postage machines. • Works with Blackbaud on Raiser’s Edge database issues.

    Risk Management & Administration

    • Collaborates with Human Resources on employee benefits, including negotiations and agreements.
    • Oversees relationships with insurance brokers and vendors, and oversees solicitation of insurance proposals. Recommends insurance policies and levels.
    • Manages all RFP processes and business contracts to optimize resources.
    • Leads the development of an annual risk assessment report to identify Fulfill’s key risks (e.g. financial, programmatic, supply chain, regulatory, operational, technological, etc.),the likelihood of each occurring within the next one to five years, and proposed mitigation. Presents key findings and recommendations to the President and CEO.Management and Supervision
      • Hires, trains, and motivates a diverse and competent staff committed to the mission and values of Fulfill. Coaches and develops staff to maximize performance, completes performance reviews and makes recommendations to the President and CEO affecting salary and employment decisions.
      • Manages the Finance Department in a fiscally sound manner by ensuring that the appropriate staffing, systems, internal controls, and policies and procedures are in place.
      • Creates opportunities for cross-training and redundancy of skills within the team to ensure business continuity.
      • Leads, supervises, and supports the department with diversity, equity, and inclusion as core values.

Qualifications

  • At least 7-10 years progressive experience in nonprofit accounting, with experience in grant management and food banking preferred.
  • A minimum of 5 years supervisory experience is required for this position.
  • Exceptional analytical and organizational skills.
  • Excellent written, oral and interpersonal communication skills.
  • Technical aptitude in Microsoft Office (Microsoft Word, Excel and PowerPoint) andaccounting software (prior experience with CERES a plus).
  • Demonstrated experience in managing people and budgets.
  • Reliable transportation and valid driver’s license required.Personal Qualities:
    • A strategist who is adept at planning, prioritizing, multi-tasking, organizing and following through while remaining highly energetic and focused.
    • A team builder with strong skills in management and leadership.
    • Highly motivated, self-directed, and willing to work hands-on.
    • Committed to be enthusiastic about Fulfill’s mission and programs.
    • Entrepreneurial, resourceful and flexible.
    • Straightforward and diplomatic, sharing information readily, listening as well as givingadvice and respecting the abilities of others.
    • Ability to translate financial concepts to – and to effectively collaborate with – colleagueswho do not have a finance background.
    • Values integrity and honesty.Salary and BenefitsThe salary for this position is in the range of $120,000 – $150,000, commensurate with experience. Excellent benefits. Fulfill is an equal opportunity employer and encourages qualified individuals to apply for this position regardless of their personal background.Work EnvironmentWork is value, goal and deadline-oriented; some travel, driving, walking, standing, bending, lifting and carrying items weighing in excess of 20 pounds; computer work; some extended hours. This position primarily works in an office environment.TO APPLY, please send your resume to talent@munshinegroup.com.

Organization: Fulfill

Job Title: Vice President of Operations

Department: Operations

Reports to: President and CEO Classification: Full-time, Exempt Date Updated: July 2022

Position Description

Fulfill’s mission is to alleviate hunger and build food security in Monmouth & Ocean Counties and to make sure that all people at all times have access to enough nutritious food to maintain an active and healthy life. Fulfill has an employee base of over 50 employees.

Our headquarters is in Neptune, where this position is primarily based, with a satellite branch (The B.E.A.T. Center) in Toms River.

Job Summary

Fulfill seeks a positive, goal-driven leader for our Vice President of Operations. Reporting to the President and CEO, this position is a key member of our senior management team and an active participant in making strategic decisions affecting the organization. The VP of Operations provides leadership and accountability in support of Fulfill’s mission, and is responsible for developing, evaluating and improving Fulfill’s operational capacity, processes and infrastructure to provide exceptional services. The VP of Operations formulates and executes overall operations and food sourcing strategy, with a focus on growing and improving end-to-end supply chain operations, and uses data-driven evaluation metrics to ensure Fulfill meets its programs and services-related impact goals. The successful candidate will oversee distribution center procedures such as traffic flow and scheduling, delivery and transportation, loading dock activity, distribution center organization, quality assurance, food storage and safety; will champion policies and procedures across the organization to promote safety and efficiency; and will be an active team member, leader and coach. The VP of Operations will create a reputation for operational excellence driven by a culture of productivity and continuous improvement.

This is an outstanding opportunity for an operations executive with a proven track record of creative problem-solving, process improvement and change management skills to join a mission-driven organization.

Job Responsibilities Strategy and Planning

  • In collaboration with the President & CEO and members of the senior management team,provides leadership, vision building and strategic guidance in operational areas.
  • Researches and analyzes operational trends to support short- and long-term plans and day-to-day problem solving. Implements appropriate measures to enhance outcomes.
  • Advocates for efficiency while considering equity, effectiveness, and contribution to theachievement of the overall mission of Fulfill.
  • Ensures disaster response and business continuity plans are developed and updated.
  • Acts as the staff resource for the Facilities Committee of the Board of Trustees, effectively communicating and presenting critical matters to the Board. Participates in board and committee meetings as requested.
  • Develops, in collaboration with the senior management team, operational goals, performance metrics, and budgets, including ongoing review and analyses of activities, costs, operations and forecasts to determine organizational progress towards mission, strategic plan and objectives. Provides reports to CEO, Board and/or others as needed.Operations & Logistics
  • Oversees and coordinates activities within the Operations department to ensure the efficient receipt, storage and distribution of product to meet organizational objectives.
  • Oversees and provides strategic leadership to grow all food sourcing activities including retail, wholesale, donated, purchased and government food supplies.
  • Encourages and promotes the cultivation of current and prospective food donors to increase the acquisition of donated food.
  • Ensures efficient transportation logistics including delivery/pickup routes, as well as the maintenance and management of Fulfill’s vehicle fleet.
  • Leads the formulation, implementation, and improvement of organizational policies and Standard Operating Procedures (SOPs) for warehousing, operations, and logistics.
  • Continuously evaluates and reviews all operational processes and process improvement plans, generating reports, identifying trends, and interpreting complex operational data.
  • Works closely with the Finance department on inventory management, ensuring proper controls are in place to maintain accurate and consistent inventory accountability.
  • Engages Facilities Committee of the Board of Trustees to prepare and maintain short, medium, and long-term building and maintenance needs.
  • With the VP of Finance and Administration as a key internal business partner, negotiates service contracts including but not limited to: cleaning, pest control, lawn care and snow removal, waste removal, and fleet maintenance and fuel.
  • Manages equipment leases of trucks, pallet jacks and forklifts.
  • Represents Fulfill at Emergency Management meetings within the communities served, and atpublic events and meetings at the request of the President & CEO.Compliance, Safety and Risk Management
  • Ensures OSHA, AIB Food Safety, HACCP, Feeding America, USDA and DOT compliance standards are met along with any other federal, state or local codes.
  • Collaborates with other staff as necessary to achieve compliance, while making employees, volunteers, and food safety top priorities.
  • Oversees proper care of facilities and all vehicles and equipment; ensures preventative maintenance schedules on facilities, equipment and fleet are implemented and ongoing.
  • Leads the Food Safety Team ensuring that monthly meetings are held and proper food safety SOPs are documented to comply with Feeding America and AIB standards.
  • Ensures a cross-functional Safety Committee meets regularly.
  • Partners with Human Resources and Operations team members to identify and remedy safetyconcerns, champion positive safety practices, and evaluate and implement safety, equipment,and other training needs.
  • Ensures that volunteers working in Operations are trained and supervised according to Fulfill’sstandards, while also ensuring that safety and customer service are top priorities.
  • Ensures all team members are properly trained and certified to use power equipment, including product movement equipment, trucks and other vehicles.
  • Manages all areas of sanitation, pest control, fire prevention and safety policies and requirements.Management and Supervision
  • Hires, trains, and motivates a diverse and competent staff committed to the mission and values of Fulfill. Coaches and develops staff to maximize performance, completes performance reviews and makes recommendations to the President and CEO affecting salary and employment decisions.
  • Builds and grows the Operations team to support the goals, strategies and desired outcomes of the strategic plan.
  • Mentors team members in the establishing metrics to achieve process improvement.
  • Manages the Operations department in a fiscally sound manner by ensuring that theappropriate staffing, systems, internal controls, policies and procedures are in place to supportmission impact goals.
  • Creates opportunities for cross-training and redundancy of skills within the team to ensurebusiness continuity.
  • Leads, supervises, and supports the department with diversity, equity, and inclusion as corevalues.Qualifications• A minimum of five years management experience in operational roles required. • Five years experience with distribution / logistics systems preferred.
    • Experience in food distribution preferred.
    • Exceptional analytical and organizational skills.

    • Excellent written, oral and interpersonal communication skills.
    • Technical aptitude in Microsoft Office (Microsoft Word, Excel and PowerPoint) and warehouse

    management software (prior experience with CERES a plus). • Demonstrated experience in managing people and budgets. • Reliable transportation and valid driver’s license required.

    Personal Qualities

    • A strategist who is adept at planning, prioritizing, multi-tasking, organizing and following through while remaining highly energetic and focused.
    • A team builder with strong skills in management and leadership.
    • Highly motivated, self-directed, and willing to work hands-on.
    • Committed to be enthusiastic about Fulfill’s mission and programs.
    • Entrepreneurial, resourceful, and flexible.
    • Straightforward and diplomatic, sharing information readily, listening as well as giving adviceand respecting the abilities of others.
    • Values integrity and honesty.
    • Possesses a sense of humor.Compensation and Work EnvironmentThe salary for this position is in the range of $120,000 – $140,000, commensurate with experience. Excellent benefits. Fulfill is an equal opportunity employer committed to diversity, equity, and inclusion.

We encourage qualified individuals from all backgrounds to apply for this position. Work is value, goal and deadline-oriented; some travel, driving, walking, standing, bending, lifting and carrying items weighing in excess of 20 pounds; computer work; some extended hours. This position works in a professional office as well as a warehouse environment. To apply, please send your resume to talent@munshinegroup.com.

Fulfill is committed to diversity, equity, and inclusion, and encourages candidates of all backgrounds to

apply.

Fulfill’s mission is to alleviate hunger and build food security in Monmouth & Ocean Counties and to make sure that all people at all times have access to enough nutritious food to maintain an active and healthy life.  We are dedicated to building community awareness and creating an efficient food distribution network to eliminate hunger.  Our staff is committed to embodying the values in all activities.  

As a member of the Resource Connections Team, you will assist low- and middle-income individuals with applications for the Supplemental Nutrition Assistance Program (SNAP) and affordable health insurance (Marketplace or GetCovered NJ), as well as other benefits or services.  Our services are available at multiple outreach sites in the community and via Fulfill’s innovative Benefits Bus, a 34-foot RV outfitted to provide mobile outreach and application assistance services.  In addition to connecting individuals with services, you will keep current on benefit rules and available resources in Monmouth and Ocean Counties, maintain confidentiality of client information among non-involved parties, maintain Fulfill’s secure database in order to properly track services and ensure every client signs a release of information to input their data into Fulfill’s secure database or to follow up with local offices regarding applications when needed and follow up with the client regarding benefits received and enter outcomes into database.

Qualified candidates will have a minimum of 3-5 years of experience related to counseling, social services or customer service, along with experience providing assistance with SNAP, GetCoveredNJ or other Federal, State or local benefit plans.   Must have strong verbal and written communication skills  (bi-lingual Spanish, French, Mandarin, or Portuguese a plus) along with a valid driver’s license and reliable transportation for occasional work at other locations.  Must be willing to drive the Benefits Bus after appropriate training. 

Qualified candidates should send a resume to mikee@creativeworkforce.com 

Fulfill is an equal opportunity employer committed to diversity, equity, and inclusion. We encourage qualified individuals from all backgrounds to apply for this position. 

Fulfill’s mission is to alleviate hunger and build food security in Monmouth & Ocean Counties and to make sure that all people at all times have access to enough nutritious food to maintain an active and healthy life.  We are dedicated to building community awareness and creating an efficient food distribution network to eliminate hunger.  Our staff is committed to embodying the values in all activities.  

We are looking to fill a Network Engagement Associate role at our Neptune, NJ location. Fulfill’s Network Engagement Team (NET) works with almost 300 partner agencies and programs which receive emergency food for their clients from Fulfill’s Food Distribution Center.  This position provides support for the coordination of all aspects of Fulfill’s relationships with its agencies, and daily activities in the office. As a member of the Network Engagement Team, Associate works with partner agencies and programs which receive emergency food for their clients from Fulfill’s Food Distribution Center.  In this role, you will coordinate all aspects of The Emergency Food Assistance Program (TEFAP) reporting, ensuring report accuracy and issue resolution, as well as performing monthly allocations of government commodities. In addition, you will resolve customer service concerns with Fulfill agencies, especially regarding online agency orders through Agency Express, and the Client Management Tool as well as manage problems involving missing/damaged items, reporting or billing discrepancies, and determine appropriate action and assist with recruiting agencies in underserved areas.

Qualified candidates will have a minimum of two years of experience working for a non-profit organization.  Must be able to read and write in English and at a level that is generally accepted as literate (bi-lingual English/Spanish a plus) along with a valid driver’s license and reliable transportation for occasional work at other locations. 

Qualified candidates should send a resume to mikee@creativeworkforce.com 

Equal Opportunity Employer 

Fulfill’s mission is to alleviate hunger and build food security in Monmouth & Ocean Counties and to make sure that all people at all times have access to enough nutritious food to maintain an active and healthy life.  We are dedicated to building community awareness and creating an efficient food distribution network to eliminate hunger.  Our staff is committed to embodying the values in all activities.  

We are looking to fill a Driver position in our Neptune, NJ (and occasionally our Tom’s River) location.  This position is primarily responsible for the timely, efficient and safe pick up and distribution of food and product to the clients Fulfill serves.  Our Drivers are responsible for the conscientious and safe operation of all company vehicles. You will be expected to follow established procedures and assigned routes for the timely and efficient pick-up and delivery of goods to support our clients in Monmouth and Ocean Counties.  In addition, you will maintain vehicles in clean, safe, and good condition at all times; reports problems or damage to manager immediately; clean vehicle at the end of day; and notify warehouse supervisor of upcoming vehicle inspection, emissions test, insurance, registration and servicing requirements. You will be expected to follow established procedures safely and efficiently for loads and unloads, accurately account for all products and submit associated documentation.  Our Drivers demonstrate professionalism and speak respectfully when interacting with staff, volunteers, community, or agency representatives, as you will be a key representative of Fulfill.

The hours for this role are 8:00-4:30 four days a week (we do not do deliveries on Thursday.) 

Qualified candidates will have a NJ Driver’s license along with a clean driving record.  Must be able to read and interpret documents, procedures, write routine reports, and complete forms/logs.  Safety and sound operation of vehicle is essential, along with a commitment to follow all Fulfill procedures; and demonstrate a commitment to the values, mission and professional integrity expected of all Fulfill staff.  

Qualified candidates should send a resume to mikee@creativeworkforce.com 

Equal Opportunity Employer 

Job Title: CDL Driver

Department: Warehouse

Reports to: Operations Manager

Classification: Full-Time – CONTRACT (1 position available)

Date Update: December 1, 2020

About Fulfill:

Fulfill’s mission is to alleviate hunger and build food security in Monmouth & Ocean Counties and to make sure that all people at all times have access to enough nutritious food to maintain an active and healthy life.  Fulfill’s team is dedicated to building community awareness and creating an efficient food distribution network to eliminate hunger. Staff is committed to embodying the values in all activities. Relationships are based on collaboration and respect.  Resources are leveraged in a manner that is strategic and cost effective in order to achieve Fulfill’s mission and goals.

This position is primarily responsible for the timely, efficient and safe pick up and distribution of food and product to the member agencies and donors Fulfill serves.

ESSENTIAL DUTIES AND RESPONSIBILITIES

  • Responsible for the conscientious and safe operation of all warehouse vehicles, weighing and material handling equipment in order to avoid personal injury and damage to product, equipment or facility.
  • Follows established procedures and assigned routes for the timely and efficient pick up and delivery of goods; submits all receipts and vouchers for gas, oil, tolls, and other related expenses; accurately completes daily travel log.
  • According to operating procedures, maintains vehicle in clean, safe, and good condition at all times; completes Vehicle Checklists every morning to ensure fluids, mirrors, lights, tire pressure and overall vehicle is in good operating condition; reports problems or damage to manager immediately; cleans vehicle at the end of day; notifies warehouse supervisor of upcoming vehicle inspection, emissions test, insurance, registration and servicing requirements.
  • Follows established procedures safely and efficiently loads and unloads, accurately accounts for all products received or outgoing, and submits associated documentation including Bills of Lading, invoices and warehouse releases.
  • Maintains scale equipment in clean, secure, safe and overall good operating condition for weighing goods.  Weighs food and products to ensure accuracy of inventory, reporting, and proper food distribution charges are maintained.
  • Follows Fulfill’s procedures to avoid spoilage or contamination of food; checks condition of food, determines acceptability of food, secures all containers, accurately prepares or verifies labels reflecting donor name, date, description, weight and any other relevant data; accurately completes and submits documentation recording receipt of food; safely stores and/or delivers product as required; cleans and stores all food transporting equipment daily.
  • Actively recruits donors, identifies wholesale food distributors while on the road, provides distributor with Fulfill’s cards or brochures and report potential donors to warehouse supervisor to continuously expand the donor network.
  • Demonstrates professionalism and speaks respectfully when interacting with staff, volunteers, community, or agency representatives.

May perform Receiver/Handler duties as required

  • Inspects incoming product to ensure products for accuracy of Bill of Lading, container markings or damage, dates, temperature requirements and pest/contamination in accordance with Fulfill operations.
  • Accurately, efficiently and safely sorts, labels products and receiving labels and stored items on racks, shelves, bins or refrigerated rooms/freezers according to product type size, expiration date or product code.
  • Weighs and records items received from local donors, completes product documentation and stores as necessary.
  • Performs monthly inventory count, as instructed, by physically counting and accurately recording product quantity and type, notifying warehouse supervisor of discrepancies or problems.
  • Maintains a clean, orderly and safe work area at all times including warehouse, grounds, bins and equipment; cleans up spills immediately; keeps walk areas and exits clear; locks and secures equipment and facility as required; notifies manager of problems or needed repairs immediately.
  • Completes and maintains logs for refrigeration/freezer temperature control, quality control, pest control, incoming freight, cleaning, repair and trash.
  • Works with, and may oversee work of volunteers, to complete order processing and customer service, requiring ability to communicate clearly and effectively in explaining procedures or following up with volunteers.
  • May perform other duties as assigned.

QUALIFICATIONS

  • High school degree or equivalent required
  • Able to read and interpret documents, forms, procedures
  • Able to write routine reports, complete forms/logs
  • Possesses basic math skills including addition, subtracting, multiplying and dividing.
  • 2 years related experience
  • Valid NJ driving license and good driving record are required
  • CDL class B license or higher is required
  • Ability to operate material handling, forklift, reach machine, pallet jacks, and scale equipment.  
  • Safety and sound operation of vehicle is essential
  • Follows all Fulfill procedures; demonstrates a commitment to the values, mission and professional integrity.  

WORK ENVIRONMENT

  • Warehouse environment
  • Extensive driving, walking, standing, bending, stooping, kneeling, pushing, pulling, lifting and carrying items weighing in excess of 130 pounds
  • Drives trucks, operates forklift and other material handling equipment regularly exposed to outside weather conditions, fumes, air particles, cold and vibrations; regular contact with volunteers and agencies
  • Periodically works extended hours, nights, and weekends

Job Title: Delivery Driver

Department: Administration

Reports to: Chief Financial Officer

Classification: Non-Exempt – Part Time

Date Update: July 12, 2021

About Fulfill:

Fulfill’s mission is to alleviate hunger and build food security in Monmouth & Ocean Counties and to make sure that all people at all times have access to enough nutritious food to maintain an active and healthy life.  Fulfill’s team is dedicated to building community awareness and creating an efficient food distribution network to eliminate hunger.  Staff is committed to embodying the values in all activities.  Relationships are based on collaboration and respect.  Resources are leveraged in a manner that is strategic and cost effective in order to achieve Fulfill’s mission and goals.

This position is primarily responsible for the timely, efficient and safe pick up and distribution of food and product to the clients Fulfill serves.

ESSENTIAL DUTIES AND RESPONSIBILITIES

  • Responsible for the conscientious and safe operation of all company vehicles.
  • Follows established procedures and assigned routes for the timely and efficient pick up and delivery of goods; submits all receipts and vouchers for gas, oil, tolls, and other related expenses; accurately completes daily travel log.
  • According to operating procedures, maintains vehicle in clean, safe, and good condition at all times; completes Vehicle Checklists every morning to ensure fluids, mirrors, lights, tire pressure and overall vehicle is in good operating condition; reports problems or damage to manager immediately; cleans vehicle at the end of day; notifies warehouse supervisor of upcoming vehicle inspection, emissions test, insurance, registration and servicing requirements.
  • Follows established procedures safely and efficiently loads and unloads, accurately accounts for all products received or outgoing, and submits associated documentation.
  • Follows Fulfill’s procedures to avoid spoilage or contamination of food; checks condition of food, determines acceptability of food, secures all containers, accurately prepares or verifies labels reflecting client name, date, description, weight and any other relevant data; accurately completes and submits documentation recording receipt of food; safely stores and/or delivers product as required; cleans and stores all food transporting equipment daily.
  • Demonstrates professionalism and speaks respectfully when interacting with staff, volunteers, community, or agency representatives.
  • May perform other duties as assigned.

QUALIFICATIONS

  • High school degree or equivalent required
  • Able to read and interpret documents, forms, procedures
  • Able to write routine reports, complete forms/logs
  • Possesses basic math skills including addition, subtracting, multiplying and dividing.
  • 2 years related experience
  • Valid NJ driving license and good driving record are required
  • Safety and sound operation of vehicle is essential
  • Follows all Fulfill procedures; demonstrates a commitment to the values, mission and professional integrity.  

WORK ENVIRONMENT

  • Warehouse environment
  • Extensive driving, walking, standing, bending, stooping, kneeling, pushing, pulling, lifting and carrying items weighing up to 25 pounds
  • Drives company vehicles and exposed to outside weather conditions, fumes, air particles, cold and vibrations; regular contact with volunteers and agencies

Job Title: Development and Database Assistant 

Classification: Full-time Exempt

Department: Development

Reports To: Development Director    

Prepared Date: July 2021

SUMMARY

Fulfill is a nonprofit organization whose mission is to alleviate hunger and build food security in Monmouth and Ocean Counties. Fulfill’s team is dedicated to building community awareness and creating an efficient network of services to eliminate hunger. We are committed to embodying Fulfill’s values in all activities and relationships are based on collaboration and respect.

Fulfill’s Development team builds community awareness of Fulfill’s work related to food insecurity, and raises funds from a variety of sources for Fulfill programs to alleviate hunger and build food security. This position provides critical database support and helps the Team in all aspects of Development to maximize revenue generation from a variety of sources to support program efforts.

ESSENTIAL DUTIES AND RESPONSIBILITIES

  • Receives spreadsheet and copies of mail received at Fulfill from Finance. Enters donor data to Raiser’s Edge system reconciling total amount received against Finance batch spreadsheet.  
  • Assists Development & Database Specialist in maintaining accurate records in database, including adding new donors, revising addresses, phone numbers and emails for existing donors, reviewing returned mail and making adjustments, merging or making donors inactive as needed.
  • Assists with reconciliation for major events such as Gala, Chop Hunger, Golf Event, Etc.
  • Manages order tracking and fulfillment of Holiday Ornaments.
  • Generates thank you letters through Raiser’s Edge on a timely basis and with accuracy. 
  • Supervises volunteer staff for stuffing thank you letters and special projects (e.g., saving 1K+ letters to donor records).
  • Prepares annual tax letters for monthly donors and as requested.
  • Completes matching gift forms from donors and confirms matching gifts in employer portals. Note matching gifts details in donor records.
  • Connects with donors via phone and email to process donations and answer questions about gifts and/or Fulfill programs.
  • Supports finance with searching records and documentation as needed
  • Assists with Fulfill events in various capacities.
  • Demonstrates a professional demeanor in all interactions with corporate, government, agencies representatives, volunteers, Board members and community.  
  • Maintains a good working knowledge of Fulfill policies and Development programs in order to provide accurate and appropriate support.
  • Answers phone inquiries, performs general clerical duties. Monitors letterhead and other supplies for mailings.
  • Works with Fulfill staff members on projects and provides back up support to other departments as needed and assigned.

QUALIFICATIONS

College Degree: BA/BS 

Preferred three years’ experience with database management and use of Raiser’s Edge or similar fundraising software system. 

Good communication, organization, and telephone skills are required. Detail oriented, able to handle multiple priorities and work independently under general supervision. Proficiency in MS Word, MS Office, particularly Excel, data entry and use of computers. Raiser’s Edge or similar fundraising software experience a must. Demonstrates a commitment to Fulfill’s values, mission and professional integrity.

WORK ENVIRONMENT

Work is value, goal and deadline driven; extensive computer and phone work, walking, standing, bending, stooping, kneeling, lifting and carrying items weighing in excess of 20 pounds; frequent contact with volunteers, committee and Board members, staff, donors, media/vendors and agencies; periodically works extended hours.

Job Title: Warehouse Associate

Department: Operations

Reports to: Operations Manager

Classification: Full-Time – CONTRACT

Date Update: December 1, 2020

About Fulfill:

Fulfill’s mission is to alleviate hunger and build food security in Monmouth & Ocean Counties and to make sure that all people at all times have access to enough nutritious food to maintain an active and healthy life.  Fulfill’s team is dedicated to building community awareness and creating an efficient food distribution network to eliminate hunger. Staff is committed to embodying the values in all activities. Relationships are based on collaboration and respect.  Resources are leveraged in a manner that is strategic and cost effective in order to achieve Fulfill’s mission and goals.

As a member of the Operation Team, the Warehouse Associate plays an important role in ensuring the highest level of inventory accuracy and the overall efficiency of the warehouse and the associated functions of the warehouse.  The Warehouse Associate is responsible for order fulfillment, receiving and other general warehouse duties as assigned. 

ESSENTIAL DUTIES AND RESPONSIBILITIES

  • According to established guidelines and the appropriate “pick” sheet, accurately and thoroughly fulfill inventory order requests.
  • Accurately accounts for all products received; completes receiving forms for inventory documentation
  • Inspects incoming product to ensure products for accuracy of Bill of Lading, container markings or damage, dates, temperature requirements and pest/contamination in accordance with Feeding America and Fulfill.
  • Accurately, efficiently and safely stores items on racks, shelves, bins or refrigerated rooms/freezers according to product type, size, and expiration date or product code.
  • Utilize conscientious and safe handling of all warehouse material handling equipment including pallet jacks, hand dollies and forklift in order to avoid personal injury to self, others and damage to product, equipment or facility.
  • Remain knowledgeable of current inventory and inventory levels.  Performs monthly inventory count, as instructed, by physically counting and accurately recording product quantity and type, notifying supervisor and/or manager immediately of discrepancies or problems.
  • Works with Operations Manager for accurate and timely completion of daily, weekly, monthly, quarterly and yearly reports.
  • Maintain a clean, orderly and safe work area at all times including warehouse, grounds, bins and equipment; cleans up spills immediately; keeps walk areas and exits clear; locks and secures equipment and facility as required; notifies supervisor of problems or needed repairs immediately. 
  • Works with and may oversee work of volunteers to complete order processing and customer service, requiring ability to communicate clearly and effectively in explaining procedures or following up with volunteers.
  • Demonstrates professionalism and speaks respectfully when interacting with staff, volunteers and the general public. 
  • Adheres to all AIB, Feeding America, DOH, DOA and OHSA standards.
  • May perform other duties as assigned.

QUALIFICATIONS

  • High School Diploma or GED required.  
  • Experience in a warehouse environment preferably in the food industry.
  • Ability to read and write in English and at a level that is generally accepted as literate. 
  • Possess basic math skills including adding, subtracting, multiplying and dividing.
  • Must be willing to be certified on all power equipment and have the ability to operate material handling equipment such as dollies and pallet jacks, forklifts, etc..
  • Microsoft Office (Excel, Word) preferred. 
  • High level of personal integrity and honesty.

WORK ENVIRONMENT

Warehouse environment: extensive walking, standing, bending, stooping, kneeling, pushing, pulling, lifting and carrying items weighing in excess of 70 pounds; operates material handling equipment; regularly exposed to variable weather conditions from mild to extreme heat and cold, fumes, air particles, contact with volunteers and customers; periodically works extended hours.

Title: Resource Connections Outreach Specialist

Department: Advocacy & Programs

Reports to: Resource Connections Team Supervisor

Status: Full time, exempt

Fulfill (formerly the FoodBank of Monmouth and Ocean Counties) is a nonprofit organization whose mission is to alleviate hunger and build food security in Monmouth and Ocean Counties. Fulfill’s team is dedicated to building community awareness and creating an efficient network of services to eliminate hunger. We are committed to embodying Fulfill’s values in all activities and relationships are based on collaboration and respect.

The Resource Connections Specialist assists low and middle income individuals with applications for the Supplemental Nutrition Assistance Program (SNAP) and affordable health insurance (Marketplace or GetCovered NJ), free tax preparation through the Volunteer Income Tax Assistance (VITA) program and other benefits or services at multiple outreach sites in the community. The percentage of time devoted to each service will vary depending on Fulfill’s priorities.

Qualifications:

  • High School degree required; college degree preferred.
  • Bi-Lingual in English and Spanish, French, Mandarin, Chinese or Portuguese preferred.
  • 3-5 years of experience related to counseling, customer service or social work.
  • Experience providing assistance to clients with SNAP, GetCovered NJ and/or VITA benefits.
  • Strong writing and communications skills.
  • Intermediate knowledge of Microsoft Office (Word, Excel, Power Point, Outlook).
  • Valid driver’s license and reliable transportation is required for work at other locations

The Resource Connections Outreach Specialist duties include the following:

Outreach

  • Participates in training and updates to learn about SNAP and other benefits as needed, obtaining any certifications if required.
  • Travels to multiple sites in the community to provide assistance to clients with SNAP and other benefits,
  • Submits applications for SNAP and other benefits through the One-App or other application processes as available,
  • Assists clients with health insurance, resolving issues and submitting applications for the Marketplace or NJ FamilyCare.
  • Ensures client has all necessary documents for tax preparation and prepares tax returns, if involved with the VITA program.
  • Refers clients to other assistance they may be eligible for (utilities, WIC etc)
  • Provides information about SNAP and various benefits at community outreach events.
  • Advocates for client with social services or other agencies to ensure they receive the benefits they are eligible for, communicates and collaborates with other members of the Resource Connections Team.
  • Other duties related to the Resource Connections program as needed.

Quality & Compliance

  • Maintains confidentiality of client information among non-involved parties.
  • Ensures every client signs a release of information to input their data into Fulfill’s secure database or to follow up with local offices regarding applications when needed.
  • Maintains Fulfill’s secure database accurately to track services provided.
  • Follows up with the client regarding benefits received and enter outcomes into database.
  • Compiles, maintains and communicates timely reports for program stakeholders as required.

Community Relations

  • Assists in working with county and state food stamp offices, sharing relevant information and advocating on client’s behalf.
  • Maintains good relationships with staff and volunteers at outreach sites, and referral organizations.

Caseload Management

  • Acts as a resource to agencies and clients, providing links to resources and services.
  • Maintains consistent, professional contact with agencies; adheres to professional and ethical guidelines in all client interactions.

Miscellaneous

  • Provides back up support to other departments as needed.
  • Performs other assignments as required.
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