Careers at Fulfill

Job Title: Warehouse Associate
Department: Operations
Reports to: Operations Manager
Classification: Non-Exempt – Part Time
Date Update: August 26, 2019

About Fulfill:

Fulfill’s mission is to alleviate hunger and build food security in Monmouth & Ocean Counties and to make sure that all people at all times have access to enough nutritious food to maintain an active and healthy life.  Fulfill’s team is dedicated to building community awareness and creating an efficient food distribution network to eliminate hunger. Staff is committed to embodying the values in all activities. Relationships are based on collaboration and respect.  Resources are leveraged in a manner that is strategic and cost effective in order to achieve Fulfill’s mission and goals.

As a member of the Operation Team, the Warehouse Associate plays an important role in ensuring the highest level of inventory accuracy and the overall efficiency of the warehouse and the associated functions of the warehouse.  The Warehouse Associate is responsible for order fulfillment, receiving and other general warehouse duties as assigned. 

ESSENTIAL DUTIES AND RESPONSIBILITIES

• According to established guidelines and the appropriate “pick” sheet, accurately and thoroughly fulfill inventory order requests.
• Accurately accounts for all products received; completes receiving forms for inventory documentation
• Inspects incoming product to ensure products for accuracy of Bill of Lading, container markings or damage, dates, temperature requirements and pest/contamination in accordance with Feeding America and Fulfill.
• Accurately, efficiently and safely stores items on racks, shelves, bins or refrigerated rooms/freezers according to product type, size, and expiration date or product code.
• Utilize conscientious and safe handling of all warehouse material handling equipment including pallet jacks, hand dollies and forklift in order to avoid personal injury to self, others and damage to product, equipment or facility.
• Remain knowledgeable of current inventory and inventory levels.  Performs monthly inventory count, as instructed, by physically counting and accurately recording product quantity and type, notifying supervisor and/or manager immediately of discrepancies or problems.
• Works with Operations Manager for accurate and timely completion of daily, weekly, monthly, quarterly and yearly reports.
• Maintain a clean, orderly and safe work area at all times including warehouse, grounds, bins and equipment; cleans up spills immediately; keeps walk areas and exits clear; locks and secures equipment and facility as required; notifies supervisor of problems or needed repairs immediately. 
• Works with and may oversee work of volunteers to complete order processing and customer service, requiring ability to communicate clearly and effectively in explaining procedures or following up with volunteers.
• Demonstrates professionalism and speaks respectfully when interacting with staff, volunteers and the general public. 
• Adheres to all AIB, Feeding America, DOH, DOA and OHSA standards.
• May perform other duties as assigned.

QUALIFICATIONS

• High School Diploma or GED required.  
• Experience in a warehouse environment preferably in the food industry.
• Ability to read and write in English and at a level that is generally accepted as literate. 
• Possess basic math skills including adding, subtracting, multiplying and dividing.
• Must be willing to be certified on all power equipment and have the ability to operate material handling equipment such as dollies and pallet jacks, forklifts, etc..
• Microsoft Office (Excel, Word) preferred. 
• High level of personal integrity and honesty.

WORK ENVIRONMENT

Warehouse environment: extensive walking, standing, bending, stooping, kneeling, pushing, pulling, lifting and carrying items weighing in excess of 70 pounds; operates material handling equipment; regularly exposed to variable weather conditions from mild to extreme heat and cold, fumes, air particles, contact with volunteers and customers; periodically works extended hours.

Job Title: Development Specialist
Department: Development
Reports to: Director of Development & External Relations
Classification: Full-Time – Exempt
Date Update: August 27, 2020

Position Summary

The Development Specialist is an integral part of Fulfill’s Development team. The primary responsibility of the Development Specialist is the strategic execution and coordination of a comprehensive Development Plan, inclusive of a moves management program specific to individual and major gifts and annual giving. In addition, the Development Specialist, under the supervision of the Director of Development & External Relations and in conjunction with the Communication team, will coordinate and implement the direct mail program.

Duties & Responsibilities

• Work with the Director of Development & External Relations to develop and effectively implement a plan for donor acquisition, cultivation, conversion and stewardship.
• Coordinate and implement a robust direct mail and online campaign, inclusive of working in collaboration with the Director of Development & External Relations and the Communication team in the crafting of all messaging and in conjunction with external vendor(s).
• Research and identify sources of giving to support Fulfill programs and increase the level of major gifts. 
• Build and oversee a strong portfolio of prospects and donors, paying attention to the balance among discovery, cultivation, solicitation and stewardship.
• Coordinate with the Donor Relations & Data Specialist to build and maintain prospect management processes and procedures that feed appropriate prospects into the major gift pipeline.
• Identify innovative and creative approaches for building and increasing annual fund support, encouraging financial contributions through direct giving, endowments, bequests, or in-kind gifts.
• Analyze the current donor base to identify and create long-term donors.
• Steward existing donors from casual to connected to committed.
• Serve as point person for all planned gifts and bequests, which includes working with donor attorneys, life insurance companies and banks to obtain gifts.
• Serve as an ambassador of Fulfill to civic organizations, at galas, making presentations, and in accepting and recognizing support.
• Meet the goals set annually for the amount of revenue raised through individual and major gifts, number of face-to-face visits, and the number of prospects identified, aligning donor giving priorities, deepening relationships and securing gifts.
• Develop and maintain a thorough understanding of Fulfill’s programs and strategy, using that knowledge to shape pitches, proposals, and messaging, as well as to be a compelling ambassador for the Organization.
• Create original content for thank-you letters, receipts, emails and other correspondence to support all levels of giving and oversee the timelines of the communications. 
• Collect, organize and record through Raisers Edge all relevant donor data, prospecting, demographics, communications, giving history and activities in a standardized, timely and accurate manner.
  • Enter all notes on donor interactions, meetings and communications into Raisers Edge on a timely basis.
• Support team member in the planning and execution of all Fulfill fundraising events, as necessary.
• Uphold and display Fulfill values and policies.

Other Duties

Please note that this position description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Activities, duties and responsibilities may change at any time and other tasks may be required.

Qualifications

• Bachelor’s Degree.
• Five years of progressively responsible development experience, including individual and major gift cultivation, solicitation, and stewardship, analyzing results of fundraising initiatives, and coordinating and implementing direct mail campaigns.
• Superior oral and written communication skills and the ability to articulate the importance and urgency of Fulfills work in a compelling manner.
• Capacity to think strategically, as well as creatively.
• Excellent planning, analytical and organizational skills.
• Superb interpersonal skills and is able to relate to and build relationships with individuals across a broad spectrum of society. 
• Eager to build donor relationships.
• Adapts well to change, with a demonstrated ability to handle multiple competing priorities, completing assignments and meeting established personal and team goals.
• Must possess the highest level of integrity, donor confidentiality, and discretion with sensitive information, tasks, and relationships.
• Self-starter and energetic with the ability to work independently and in a team.
• Strong commitment to Fulfill’s mission and passion to eliminate food insecurity.
• Must enjoy a fast-paced, high-energy environment and be willing to work varied hours and attend off-site events. 
• Proficiency with MS Office and Raisers Edge or other fundraising database.
• Possession of current driver’s license and the ability and willingness to travel occasionally.